Administration Officer

Summary about this job

Detail information about job Administration Officer. Terms and conditions vacancy

• Bring your multi-tasking & time management skills to this fast paced position
• Offer strong customer support and client focus to all areas of the service
• Work at multiple sites & gain valuable experience in different environments

About the Position

Anglicare SQ supports all kinds of people who may be impacted by mental health and wellbeing challenges, from new parents, children transitioning through school, people planning retirement and everything in between. We are here to provide the support needed at home or out in the community, for people to live the life they want.

Our Mental Health & Wellbeing service is looking for a full time Administration Officer to support and work as a member of the team, providing quality operational administration support to the offices at Maryborough and Gympie. The Administration Officer is responsible for maintaining an efficient and customer focused Reception for internal and external clients, other visitors and service providers; processing admissions and discharges of clients; and promoting and contributing to a positive team environment within the Service. Travel will be required between the two service sites and on occasion to Brisbane, for training and team meetings.

About You

We’re looking for a dynamic individual with strong administration skills capable of anticipating and managing the requirements of a busy service effectively.   Requirements include:

• Database management and updating our client information system with accurate, error-free data entry
• Reception duties including phone calls and greeting visitors in a polite, professional and friendly manner
• Rostering and/scheduling experience would be beneficial
• General correspondence, administration and filing - both electronic and paper
• Intermediate to advanced knowledge of Microsoft Office Suite including Word, Excel and Outlook
• Previous experience balancing Petty Cash is essential and knowledge of invoicing would be advantageous 

With a friendly, approachable and enthusiastic attitude, you will also be:

• Flexible and able to respond quickly to changing priorities, while maintaining a calm and composed demeanour
• Strong communication skills and the ability to relate effectively across a broad range of ages, cultures and socio-economic groups
• Exceptional relationship building skills and an open style that encourages rapport with others
• Emotional resilience and ability to remain professional at all times
• Monitor and manage your own workload while working within role expectations, deadlines and management requirements
• Possess an unwavering attention-to-detail, even when tasks get routine
• Capacity and willingness to travel across multiple service centres, and to our offices within Brisbane’s CBD
• Enjoy working in an active team environment, with the drive to make a real contribution to our passionate community services teams

You will be required to hold a National Police Certificate, a current Blue Card (Working with Children) and Queensland Driver Licence. A Certificate in Business Administration or similar would be well received.

What We Offer

Anglicare is committed to building a highly skilled workforce, assisted by a dedicated management team. We support our staff with learning and development initiatives, an employee benefits program and progressive human resources management strategies, and are recognised as a leading employer in the non-profit sector. You will also enjoy:

• Experience in a fast-past, multidisciplinary role that supports a number of essential community and social programs
• The opportunity to work with a dynamic and intelligent group of professionals with a client-centred approach
• Full time hours and a chance to increase take-home pay with full PBI Salary Packaging
• Career development and ongoing training opportunities

Show Your Interest

Apply now and be rewarded with a position that directly and positively influences the quality of life for our clients; working with an organisation that values your professional contribution and personal well-being.

Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental health issues.  We promote a child-safe environment and are committed to providing on-going care and protection.

JOB NUMBER S3486

For further information please contact

Jane Slater on 07 3028 4600

Applications close Friday 6th July 2018

Shortlisted applicants will be asked to complete a Pre-Employment Assessment that requires disclosure of pre-existing injuries, illnesses or conditions that could reasonably be aggravated by performing the duties of this position.

About Us

Every day the passionate staff and volunteers of Anglicare Southern Queensland are working to respond to growing community demand for our services. For over 140 years our staff have connected with people on every step of their life path, responding with compassion, creativity, commitment and courage to the needs of the members of our community who require support.

Whether it is providing nursing care and domestic assistance in the home, physiotherapy to enable the return of mobility, emergency accommodation for victims of domestic violence, working with foster carers in the care of vulnerable children, a safe caring environment for the elderly, skills training for young unemployed people or parental education and counselling, Anglicare is here, to offer the best quality support to enable you to live the life that you want.

Anglicare has a workforce of over 2500 people in Queensland across residential aged care, community care and a range of social services programs and is a proud member of the Anglicare Australia network. We provide the support in partnership with government and other support organisations in response to identified care needs throughout Southeast Queensland.