Admin & Sales Support Officer
This Admin Sales Support Role provides administration and reception support to the sales team in preparing, servicing and closing sale opportunities.
Summary about this job
Administrative Assistants
Company: New Horizons
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-2-3683-8711
Fax: +61-2-4847-3912
E-mail: n\a
Site: n\a
Detail information about job Admin & Sales Support Officer. Terms and conditions vacancy
- Education and Development-focused Organisation
- Supportive and Dedicated Environment
- A Collaborative Shared-Services team across 4 states
New Horizons Learning Centres is seeking a Sales Support Officer to provide support for the Sales team administration duties as well as reception and basic operational needs.
We are driven by our mission to empower people and organisation around the world to succeed through learning. We are a multi-award winning training solutions provider and a Microsoft Gold Certified Partner for Learning Solutions (one of two in Australia!).
The Candidate
To be successful you must have the following;
- Experience in a CRM System (Dynamics365 preferred)
- Experience with a student management system preferred
- Strong Microsoft Outlook skills
- Experience in a fast-paced reception environment
- Strong customer service and empathy skills
- Experience working with people of culturally diverse backgrounds
- Able to work under pressure
- Well presented with a polished phone manner
- Possess excellent written and verbal communication
- Friendly and approachable
- Driven to succeed and goal orientated
- Be willing to work an occasional later start/finish time where required with night students
What's in it for you?
- Development and training from industry experts and business leaders
- Strong internal training structure
- Strong family culture and supportive team environment (not a boiler room culture)
- Team and autonomous working environment
Day-to-Day Responsibilities
This role involves phone and face-to-face administration and support of both Domestic and International students of New Horizons Australia.
You will be responsible for;
- Preparation of Sales material
- Sales and Lead Sourcing Support
- Send Course Confirmations
- Greet & directing students
- Maintainin and update CRM Sales Records
- Answering phones
- Manage customer enquiries/complaints
- Schedule and maintain cleanliness of conference rooms and break-out areas
- Monitor and assist with all student exams
- Collect Feedback
We're passionate about building a team of skilled and knowledgeable business professionals.
Operating in over 72 countries and 377 locations globally, be part of a team that is built from diverse backgrounds and experience. When you work at New Horizons Learning Centres, you're not just joining a company, but a team of brilliant minds, generous and fun people.
We're passionate about building a great work culture.
Work in an environment that encapsulates the definition of transparency, collaboration, respect and good wit; with a team that is driven, acts with purpose and has a vision. We value integrity, ethics, honesty, accountability, commitment and passion but don't just take our buzz words, click apply to find out more.