Administrative assistant window furnishings

Summary about this job

Detail information about job Administrative assistant window furnishings. Terms and conditions vacancy

This position is for an experienced Sales Support Assistant who is seeking a part time  opportunity in a growing business to full time. We want a keen candidate with proven strong administration skills.

About the role

Due to ongoing expansion and success in their field, this is an opportunity for a proven Sales Support Assistant to join their vibrant, supportive team. You will be required to process orders, liaise with customers and suppliers, and schedule measure and quotes and follow the orders from start to finish, ensuring a pleasant experience for all customers.

Your responsibilities will include but not limited to:

• Manage a customer portfolio
• Processing of orders and sales administrative support
• Organising measure & quotes with clients
• Booking in installations
• Communicate with internal contacts on a daily basis to achieve required outcomes
• Processing orders into the in-house system
• Responding to and resolving any customer complaints or issues
• Providing general support to key projects, including managing status updates and communications.

To be successful in this role you will need:

• A bright and friendly personality and well presented
• Exceptional customer service experience
• Product knowledge of internal products Rollers, Romans, Venetians, shutters etc...
• Previous experience in an inbound operations admin role
• An intermediate level MS Suite understanding
• High attention to detail - data entry experience is a must!
• Excellent communication skills - verbal and written
• Professional phone manner
• Ability to multitask and prioritise duties

Strong skills across Microsoft programs including Word, Excel, Outlook and accurate data entry skills are a must, along with a bright and positive attitude.