Business Support Coordinator | 12 Month Contract - Adelaide
We are looking for a Business Support Co-ordinator to join our team in Adelaide on a 12 month contract basis.
Summary about this job
Administrative Assistants
Company: Rentokil Initial
Location: Adelaide
Work type: Contract/Temp
Salary: n\a
Phone: +61-8-5832-6694
Fax: +61-7-9932-6869
E-mail: n\a
Site: n\a
Detail information about job Business Support Coordinator | 12 Month Contract - Adelaide. Terms and conditions vacancy
We are looking for a Business Support Coordinator to join our team based in Adelaide on a 12 Month Contract Basis.
Our Adelaide team has an exciting opportunity available for an organised, efficient and dedicated Business Support Officer to provide outstanding Customer Service, whilst converting hard copy job cards to electronic format.
The core responsibilities in this role include:
- Scanning and classifying approximately 15,000 job cards
- Classify, Check or proof scanned copy
- Label, name and file scanned copy
- Converting incoming job enquiries into sales opportunities
- Effective management and resolution of all customer enquiries in a timely manner
- Liaise with other departments to ensure customer enquiries are resolved in a timely manner
- 1st contact resolution
- Processing enquiries efficiently and pro-actively resolving client issues
We would like you to have the following skills and experience:
- Ability to overcome client and manage customer objections
- Previous working experience in a similar role (Administrative or Call Centre Experience will be highly regarded)
- Highly effective time management skills
- Intermediate computer and system skills
- Ability to work under pressure, multi-task and work autonomously
- Meeting Deadlines and KPIs' on a daily/monthly basis
- High attention to detail
- Outstanding verbal and written communication skills
- Love working in a team environment
Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business - we employ some 36,000 colleagues across 66 countries - and offer a wide range of learning and development programmes for colleagues to enhance their skills.
If you're the Customer Service Superstar we're looking for, and you're looking for a supportive company culture and a great opportunity for your career, click the Apply button now to submit your resume.