Community Associate/reception
Casual Community Associate Role based in Fortitude Valley Queensland
Summary about this job
Receptionists
Company: Regus
Location: Brisbane
Work type: Part Time
Salary: n\a
Phone: +61-2-7994-8364
Fax: +61-8-6821-9734
E-mail: n\a
Site: n\a
Detail information about job Community Associate/reception. Terms and conditions vacancy
Here at Regus we have an exciting new opportunity for a Community Associate in our vibrant business centres, offering high growth potential and career development within 3,000 locations worldwide. At Regus we are determined in being successful and explore every opportunity by going above and beyond for our customers and clients. The Community Associates are an integral part of the team that continually works to improve our customer service from welcoming customers and guests, supporting our centers operations and sales activities, to maintaining valuable customers relationships whilst creating growth and new relationships.
Key Accountabilities:
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Meet and greet customers, clients and visitors ensuring a strong professional relationships and service is maintained as first point of contact.
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Handle all telephone calls, emails, and switchboard as well as maintaining and monitoring the standards and presentation of the Centre.
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Contribute To the overall revenue of the centre by identifying sales opportunities and actively upselling/cross selling of services.
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Assist in the organisation and implementation of community events, while being responsible for addressing any customer queries or resolving arising issues.
Working experience, Skills & Competencies;
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Very good level of English with strong communication skills, working experience in similar roles – sales, customer service and Administration is a plus.
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Relationship management must be customer oriented and able to build and maintain strong relationships with stakeholders.
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Problem Solving Skills. Actively handle any given problems, proposing an effective and suitable solution whilst maintaining outstanding customer service.
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Team work. Able to contribute in a team environment towards common goals be results driven and meet or exceed expectations.
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Bachelor degree in Business administration or other preferred but not essential.
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Community Associate/Receptionist must be passionate, friendly, flexible and PC literate but also eager to learn new skills.