IT Relationships Support Officer

Summary about this job

Detail information about job IT Relationships Support Officer. Terms and conditions vacancy

• Join an award winning and forward-thinking superannuation fund
• Be a part of QSuper's member focused strategy
• Great opportunity to advance career in IT

The Company
Operating in a highly competitive and dynamic financial services environment, QSuper manages around $72 billion in funds for over 566,000 members, and is committed to working with our members so they can feel more confident they are making the best choices for their situation. QSuper Limited and QInvest Limited are ultimately owned by the QSuper Board of Trustees.

The QSuper Group has approximately 1,200 employees, and our culture is one where "members are at the heart of everything we do". Our employees bring this culture to life by behaving in line with our unique values which ensures our success through our actions every day.

The Role

Reporting to the Head of IT Relationships the IT Relationships Support Officer provides support services to the IT Relationship business unit and its stakeholder community in two primary functional areas, IT Commercial Management and IT Reporting & Performance. The specific focus and required accountabilities of the roles may vary based on priority and need as defined and agreed with the Head of IT Relationships. As the successful candidate your background may include experience in the following areas: Procurement, contract administration, Executive Assistant or Team support roles.

Skills, Experience and Qualifications

The ideal the IT Relationships Support Officer will be a self- starter who is proactive in their support to their team and Stakeholder requirements. Key components of the role:

• Experience in analysing unstructured information and developing management reports is essential.
• Experience using corporate procurement / financial systems is desirable.
• Knowledge of ITIL is desirable.
• Demonstrated understanding of processes, procedures and best practices as it relates to one or both of the prescribed functions.
• Excellent communication skills, both verbal and written with attention to spelling, grammar and presentation.
• Proven service-orientation and client focus within a team environment.
• Proven ability to assess and analyse complex material (e.g. IT contracts, IT performance data, etc) with the ability to translate text and data into information and insight.
• Good planning and organisational skills with the ability to manage competing priorities and operate within tight deadlines.
• High level of aptitude for detail and accuracy (e.g. requisitions contract details).
• Knowledge of the objectives of risk management and compliance demonstrated by prompt identification and escalation of issues relating to job function.
• Proven ability to identify and implement continuous improvements.
• Experience in the tools and systems relating to these functions, including Microsoft Dynamics (SRM) and Technology One, or ability to quickly acquire the knowledge to be effective in their use.
• Additional role requirements may include analysis of trends, providing briefing notes to executives and administrative support

To view the position description & apply

Click on the 'Apply’ button and follow the prompts. The closing date for applications is Tuesday 24th July 2018.

Please note, owing to a high volume of applications, QSuper reserves the right to close the applicant portal ahead of this deadline if necessary. So, don’t delay - apply now!

Whilst all applicants will be carefully considered, we will only be able to personally contact those candidates that are short-listed for interview.

Thank you for considering QSuper as an employer and for taking time to apply for our role.

No agencies please.