Study Progress Officer [Sydney]

Summary about this job

Detail information about job Study Progress Officer [Sydney]. Terms and conditions vacancy

Australian Pacific College is part of the APC Group of colleges (Australian Pacific College, English Unlimited and Australian Pacific Travel & Tourism) and is a large Australian-owned RTO which has been operating in Australia for over 20 years. Campuses are located in the Sydney CBD, Bondi Junction, Manly Beach, Brisbane CBD and Melbourne CBD.

Our courses include English Language Intensive Courses for Overseas Students (ELICOS) and Vocational Education and Training (VET) courses. For more information please visit us at

www.apc.edu.au  www.englishunlimited.qld.edu.au and www.aptt.edu.au

We are seeking an enthusiastic full time staff member to join our busy Study Progress team at our Sydney CBD campus.

The main responsibilities will include:

• Monitoring and processing Student’s suspensions

• Assisting the Study Progress team to monitor and follow up course progress of Vocational students

• Administration of student records in the College's student management system and on PRISMS

The successful applicant must possess the following:

• Native English speaker with excellent verbal and written communication skills (or have completed IELTS to the level of 7.5 or equivalent in all academic modules)

• A Bachelor's Degree in Australia or a Diploma or higher qualification (APC graduates will receive higher preference).

• Excellent attention to detail

• Outstanding level of customer service skills including a positive attitude and ability to relate to a diverse range of people

• Excellent written and oral communication skills. Must be exceptional communicator with a passion for learning and the ability to listen and enthusiastically interact with students, staff and visitors

• Self-motivated with excellent attention to detail and the ability to work independently, as well as in a team environment

• Ability to solve problems and resolve conflicts

• Excellent computer skills (Email, internet, word processing, spreadsheets etc.)

• The ability to multi task and work effectively under pressure

• A track record of taking responsibility for own actions and showing initiative

Experience working with international students would be an advantage. Previous experience in a similar position will be highly regarded.

Remuneration in accordance with the Education Services (Post- Secondary Education) Award 2010, up to Level 4.1 ($48,082.02 + super) depending on experience and qualifications.

If you enjoy working with students and helping students to meet their goals, then this may be the role for you.

To apply, please click on the 'Apply for this job' button. In order for an application to be considered, applicants must provide the following documentation:

• A cover letter, no longer than one page, outlining your suitability for the position;

• A current Resume.

Only successful candidates will be contacted.

Recruitment agencies need not apply.