Junior Reception & Administration Assistant

Summary about this job

Detail information about job Junior Reception & Administration Assistant. Terms and conditions vacancy

About the business and the role

APC Prosthetics, a business unit of Össur Australia, is the leading prosthetic service provider in Australia – with three facilities in NSW – two in Sydney and one in Newcastle, we are dedicated to achieving the best outcome for our clients, aiming for the best possible comfort, the best possible function and the best possible lifestyle.

We are currently looking to employ an individual for our Northmead office who is interested in starting a career in Administration or continuing their career with some experience already gained elsewhere.  We are looking for someone who shows initiative, has a strong desire to learn and presents well.  The successful candidate will demonstrate a mature approach to their work, have excellent verbal and written communication skills and pride themselves on their dependability and reliability.  We also would like to employ a candidate who is comfortable dealing with high change as we are going through a major change in our administration processes.

If you are interested in applying it is crucial to include a cover letter outlining why you feel you would be a good fit for this role.  Please also outline your annual base salary expectations.

Job tasks and responsibilities

• Creating a positive first impression for all clients/visitors of the Centre on a face to face and over the phone basis, assisting visitors in ensuring they are greeted appropriately, provided with refreshments when required and directed to the appropriate person within the centre;
• Providing administrative support to the site team including but not limited to; making client appointments, greeting clients, collecting client personal data and relevant insurance information, organising the correct invoice to be sent/payment to be collected;
• Ensuring that all enquiries from clients/visitors are attended to in a timely manner;
• Going to the post office and bank daily or as required;
• Sorting all incoming mail to the centre (via the post or electronic communication) and responding where needed in an appropriate timeframe;
• Performing weekly stock-take of kitchen, facilities, workshop inventories and replenishing as required;
• Assisting with all admin tasks within the Centre;
• Assisting with the preparation of staff lunches given that lunches are provided for all team members at the Centre.

Skills and experience

• Previous experience within an administration role preferred but not essential;
• Strong skills with Microsoft office suite;
• Strong customer focus for both internal and external stakeholders;
• Strong attention to detail and accuracy skills;
• Strong prioritisation and time management skills;
• Timely decision making skills;
• Sound verbal and written communications skills;
• Ability to drive for results and focus on outcomes.
• Ability to cope well with constant change to work processes and systems.
• Strong willingness to learn and show initiative

Job benefits and perks

We offer a fantastic work environment and the successful candidate would be joining a company with an enviable track record in the industry and in employee retention.

Competitive base salary on offer plus parking and lunch provided.  The company also provides an annual incentive to employees based on performance outcomes.

Must have current work rights for Australia.