Service Administrator

Summary about this job

Detail information about job Service Administrator. Terms and conditions vacancy

• Exciting new role based in our growing North Coast region
• Hands on, fast paced, essential role
• A rewarding career with diverse opportunities

About Us
The Hastings Deering Group is one of the top 5 Caterpillar dealers worldwide. The company is the exclusive distributor for the sale of Caterpillar equipment, technology solutions, parts and service support in our territories. Headquartered in Brisbane, Hastings Deering has close to 3000 employees, across 23 business service centres throughout Queensland, Northern Territory, Papua New Guinea, the Solomon Islands and New Caledonia.
  
At Hastings Deering we genuinely believe that our people are our most valuable competitive advantage. No matter your profession, the scope of our operations means there is a place for you here.
  
About the Role
We have an exciting opportunity for a Service Administrator to join our North Coast Business Centre based at Caboolture. You will be required to have accurate data entry experience and computer skills, including previous use of excel and word.  
  
In this support role, your key responsibilities will include:

• Provide a high quality, cost effective service that exceeds customer expectations
• Monitor all jobs for quality and efficiency
• Accurately encode all documentation relevant to the AX system
• Supporting the Service and sales team in administration duties as required
• Assisting in the accurate and timely processing of Business Centre payroll
• Ensure labour hours have been correctly encoded and that any missing labour hours are accounted for on a daily basis
• Raising of purchase orders to external vendors and receipting of invoices for prompt payment
• General reception duties

About You
You will bring the following skills and experience to the role:

• Proven administrative and customer service experience
• Ability to work with management and staff to assist in the delivering of required outcomes
• Proficient interpersonal skills, attention to detail and accuracy
• Effective time management skills
• Well-developed verbal and written communication skills
• Be able to show initiative, solve problems and make decisions
• Having an understanding of Segments in Process (SIP) will be highly regarded

About the Offer
Hastings Deering offers a wide range of benefits including:

• A rewarding career with diverse opportunities
• A competitive remuneration package
• A company funded income protection scheme
• Employee Assistance Program for employees and their families
• Discounts on private health, vehicles, travel and more

Enquiries: Please call 1300 071 618
Applications Close: 26 July 2018
To Apply: http://www.hastingsdeering.com.au/home/careers/job-centre
More info: www.hastingsdeering.com.au
  
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Hastings Deering is an equal opportunity employer committed to providing a work place of respect, inclusiveness and diversity.