Internal Customer Sales Officer
Work in a dedicated team developing your specialised skills; Monday to Friday 8am to 4pm; Kedron location with on street parking available
Summary about this job
Client & Sales Administration
Company: Con-Serv Corporation
Location: Brisbane
Work type: Full Time
Salary: n\a
Phone: +61-8-2001-7060
Fax: +61-7-3495-4436
E-mail: n\a
Site: n\a
Detail information about job Internal Customer Sales Officer. Terms and conditions vacancy
Established in 1979, Con-Serv Corporation is a family owned, Australian business that pioneered the development of environmentally friendly showers in Australia. Today, Con-Serv boasts a vast product range. We continue to develop high quality, sustainable plumbing fittings, bathroom accessories, grab rails and other healthcare solutions that are distributed to retailers both nationally and internationally. We offer our employees a great team working environment, training opportunities plus staff discount on products.
The Position
An excellent opportunity is now available for an Internal Customer Sales Officer to join our team. In this role you will have a strong focus on providing great customer service as you will be responsible for servicing the needs of Con-Serv’s existing clients, responding to new sales inquiries and supporting the activities of the external sales team. This will see you:
- Answer inbound customer sales inquiries received via telephone and email to provide product information, pricing details and other general support whilst promoting the features and benefits of Con-Serv’s products
- Provide excellent, high quality customer service to all customers
- Generate customer quotes in accordance with required product specifications
- Investigate customer complaints and provide appropriate solutions based on approved Company policies and procedures
- Liaise with external suppliers regarding unique product requests e.g. special make finishes
- Complete compliance checks on customer generated invoices
- Work in the warehouse on a rotating basis for the purpose of product training
- General data entry tasks when required
- Assist other staff, as required, and provide backup support and job coverage for team members during leave/peak periods
- Support all other sales or administration projects
About You
As the successful applicant for the role, you will have;
- Excellent interpersonal skills and a passion for providing great customer service
- Strong organisational skills and high attention to detail
- Demonstrated experience using computerised accounting software – experience using Tencia or Arrow is desirable however not essential
- Solid ability using the Microsoft Suite
- Typing speed of 50+ wpm
- Self-motivated with the ability to work well individually and within a team
- A flexible approach and attitude towards work
If you have the above and would enjoy being part of a growing business that is passionate about providing quality products to our customers, then please submit your application today.
Applications close Friday, 17th August 2018.