Support and Operations Manager
Are you an experienced People and Operations leader looking for a role in a sector undergoing key transformational change? We have a 12 month Fixed...
Summary about this job
Management
Company: Endeavour Foundation
Location: Toowoomba & Darling Downs
Work type: Full Time
Salary: Salary Packaging Available
Phone: +61-3-5954-9078
Fax: +61-8-7279-2637
E-mail: n\a
Site: n\a
Detail information about job Support and Operations Manager. Terms and conditions vacancy
Are you an experienced People and Operations leader looking for a role in a sector undergoing key transformational change?
We have a 12 month Fixed Term Contract Management opportunity in our Service Delivery team based in Roma, managing The Learning and Lifestyle, Accommodation and One on One support Services. The Support and Operations Manager role leads and develops teams to provide contemporary person-centred support so our customers have the ability to make their own choices.
If you have significant experience in the following then this could be the role for you:
- Managing a team to ensure person-centred supports are practiced, social inclusion is adhered to and a professional relationship with individuals is established
- Developing, implementing and reviewing person-centred agreements, products and supports for new and existing customers
- Mentoring and educating Support Workers
- Managing service delivery matters to improve all aspects of operations
- Developing and maintaining a Workforce Management Plan (including rostering) to ensure staff and resources meet the approved needs of the business in line with the organisation's objectives
- Critically, your experience and knowledge of restrictive practice legislation, will be highly favourable.
- Hold a Diploma/Certificate Industry Qualification
Prior to commencing with Endeavour Foundation you will be required to undertake a National Criminal History check and hold or be willing to obtain a positive notice from Disability Services (Yellow Card) and Working with Children Check (Blue card).
At Endeavour Foundation, we are a for purpose organisation with over 4,500 staff and volunteers across over 300 locations, providing a range of support and services with our core business focused on disabilities. The National Disability Insurance Scheme (NDIS) is being implemented and is a landmark time of transformation within our sector, providing an opportunity for you to be at the forefront of one of the biggest organisational change and people transformation journeys in Australia.