Initial Engagement and Assessment Coordinator
This position undertakes the initial telephone engagement with newly referred families with children who have developmental delays or disabilitities
Summary about this job
Aged & Disability Support
Company: EACH
Location: Brisbane
Work type: Full Time
Salary: n\a
Phone: +61-8-8980-4747
Fax: +61-3-7343-3957
E-mail: n\a
Site: n\a
Detail information about job Initial Engagement and Assessment Coordinator. Terms and conditions vacancy
About The Role: This position undertakes the initial telephone engagement with newly referred families with children 0 – 6 who have developmental delays or disabilities and who do not have an NDIS plan.
- Full Time or Part Time Position (negotiable)
- Ipswich, QLD
About EACH:
At EACH, our vision is for a healthy and inclusive community.
We provide a range of health, disability, counselling and mental health services across Victoria, New South Wales, Queensland, ACT and Tasmania.
We recognise that not everyone experiences life equally, due to a range of factors including gender, socio-economic status, cultural background and education level.
Our focus therefore, is about creating opportunities for equitable outcomes. No matter what someone’s starting place, we will support them to achieve their hopes and aspirations.
We embrace diversity in all its forms and respect everyone’s strength and contributions irrespective of gender, ethnicity, culture, religious beliefs, sexual orientation and political views.
each ECEI NDIS services a wide region, with the first point of call often being via phone. This role will be responsible for taking calls and assisting callers with information and suitable pathways and options.
The position will be responsible for:
- undertaking a telephone screening
- prioritise families
- identification of needs
- appointment setting and referral to an appropriate coordinator
This includes exploring with families their child’s needs and screening their eligibility to the ECEI service and scheme. The successful applicant right fit for the role will have an understanding of child development previous experience in screening and assessment of children 0-6 years old and possess the skills to collect and analyse information and utilise information to develop options for families.
They will also possess excellent written and verbal communication skills and have experience with engaging and communicating effectively with people over the phone. Excellent computer and organisational skills and experience utilising interpreting services.
To review and address the Key Selection Criteria of this position, please click on the apply button.
For specific information about the role, please contact: Sarah Lowndes, Clinical Lead, ECEI Ipswich on (07) 3280 5001 or 0458 001 235
Vacancy closes 5pm, Monday, 23 July 2018.
For a full position description and/or to apply on line please visit our Careers Centre at http://each.recruitmenthub.com.au/Vacancies.
We recognise the benefits that diversity and inclusions brings, and in turn encourage talented people from all backgrounds, abilities and identities to apply to our vacancies.
Please note that all appointments are subject to one or more of the following forms of pre-employment safety screening checks including; Police Record Check, Working with Children Check, Disability Work Exclusion Scheme Check, Reference Checks and APHRA Registration Check.