Aftercare Case Worker OnTRACC

Summary about this job

Detail information about job Aftercare Case Worker OnTRACC. Terms and conditions vacancy

• Are you looking for a meaningful new role?
• Do you have a strong belief in humanity and the basic right to a second chance?
• Want to work for a really interesting and focused Not For Profit (NFP) organization?

If you answered 'yes' to those questions, then read on!  We are looking for an Aftercare Case Worker to support our clients transitioning from prison back in to the community.

Here's a little bit about ACSO

The Australian Community Support Organisation (ACSO) is a dynamic, values driven NFP, focused on partnering with Government and the community to co-design services that create real social change. We’re an organisation with a bold vision to create a safe and inclusive community freed of crime and prisons. It’s our goal to reduce re-offending and our mission is to help people transition from prison, assist them in the community, stop them from re-offending, and intervene to divert others from committing crime.

About the Program

Our unique new program is the first of its kind in Australia and has been operating since 2016. It is an innovative partnership between our commercial investor NAB, ACSO and NSW Government to take a new approach to addressing persistent challenges in the justice system. The investment will support OnTRACC to work with parolees to prevent reoffending and re-incarceration. Read more about the program here.

From our recent employee engagement survey, our OnTRACC team’s engagement level is 80%.  This is something we are really proud of.

About the role

You will provide inbound and outbound primarily telephone based support to clients transitioning from the Post Release Outreach phase of the OnTRACC program. 

Managing a large case load of medium to high-risk clients, youwill adapt to individual requirements of each client’s needs. You will call clients due for contact, work with clients according to their individualised Aftercare Case Plan, identify and escalate risks and concerning behavioural changes, support clients through periods of crisis by facilitating their access to support services. 

Based in ACSOs newly refurbished office in Rockdale you will have the specialised skills and experience of the wider team to call upon. 

Who we are looking for

We are most focused on finding someone with the right attitude who is flexible, willing to learn and a team player. You will also:

• Ethical, self-motivated and committed to helping others achieve their goals
• Minimum Cert IV level qualification in a related field 
• Experience working with or knowledge of clients within the criminal justice system, particularly those transitioning back in to the community
• A pro-social approach in supporting and facilitating behaviour change
• Established relationships with or knowledge of appropriate support service agencies relevant to this field of work
• A strong sense of personal accountability and resilience

What we can we offer you

• Full time, fixed term 2 year contract (with likely extension) 
• $55 000 - $60 000 + superannuation + generous salary packaging options 
• 17.5% annual leave loading 
• Constant learning opportunities 
• Next to Rockdale train station and all day free parking along with great restaurants

To apply please visit www.acso.org.au/work-with-us/ and provide your resume, along with a brief covering letter outlining how you met the selection criteria.

Applications are open until we find the right applicant please apply as soon as possible.

ACSO embraces diversity within its workforce and as such encourages applications from appropriately qualified and skilled people from a range of culturally and linguistically diverse backgrounds, including those from Aboriginal and/or Torres Strait Island heritage.