Course Advisor
Looking for an enthusiastic Course Advisor to join our Student Services team and help people build their careers
Summary about this job
Other
Company: Builders Academy Australia
Location: Melbourne
Work type: Full Time
Salary: Great team environment
Phone: +61-8-9510-2399
Fax: +61-8-1462-2493
E-mail: n\a
Site: n\a
Detail information about job Course Advisor. Terms and conditions vacancy
Simonds Group, comprising Simonds Homes and Builders Academy Australia , is an ASX listed organisation operating in four states across Australia. Since 1949, Simonds Group has continued to display a strong commitment to quality and customer service and a culture of building stable and rewarding futures for our people.
Builders Academy Australia, provides the Australian building and construction industry with outstanding industry-trained building and construction tradespeople. Based on the principle of "builders training builders", BAA draws on its deep connections to Simonds Homes to ensure it provides the highest quality curriculum and training services to meet industry needs.
THE OPPORTUNITY
As a Course Advisor (Telephone Sales Consultant) your main focus is to work on various sales campaigns, and convert queries into registrations.
This includes:
- Manage inbound and outbound phone and web-based enquiries
- Work on key sales campaigns to drive new registrations.
- Achieve and exceed targets and KPIs
- Provide accurate enrolment advice to prospective students nationally
- Provide eligibility advice and conducting eligibility assessments based on funded training opportunities
- Assist with the preparation of key enrolment documentation
- Ensure the accurate management of the student database
Please note: Our staff work varied shifts, availability between 8:30 am – 6:30 pm weekdays is desired.
WHO YOU ARE
You will be an exceptional sales professional with a clear and concise phone talent, who has a strong sales and customer focus and are able to work well both autonomously and in a team environment. A background in contact centres or telesales would be advantageous for your success in this role.
You have the capability to build rapport across all levels of the business, and your ability to prioritise whilst having a flexible and adaptable approach will set you on the pathway to success. Essential to this role is your sales and negotiation skills and proficient use of Microsoft Office programs.
You will have experience in a sales environment, contact centre as well as a strong suite of organisational, problem solving, time management and planning skills.
JOIN US!
Are you looking to work with an organisation that is committed to providing exceptional customer service, that offers a great team environment and scope to develop your skills and knowledge? Look no further!
As an established and growing national business, Simonds can offer you a variety of career opportunities. In addition, there are fantastic benefits across a wide range of products and services (including discounts on our award winning homes); ongoing learning and development including RTO certification with Builders Academy Australia; and a safe, friendly and diverse workplace.
If this sounds like the opportunity you are looking for, we would love to hear from you. All applications are treated with the strictest of confidence.
Please note: You must have full Australian work rights to be considered for this role.
Recruitment agencies – thanks for thinking of us, but we have this one covered!