Student Services Officer - Higher Education
Are you someone who loves working with students on a daily basis? Then this could be your perfect role
Summary about this job
Student Services
Company: Macleay College Pty Limited
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-7-7319-8183
Fax: +61-3-5014-6585
E-mail: n\a
Site: n\a
Detail information about job Student Services Officer - Higher Education. Terms and conditions vacancy
- Perfect front of house role for someone who loves working with people
- Work with a respected Higher Education group
- Fantastic reputation and excellent QILT scores
Macleay College – About us
Macleay College is a well-established private education provider with campuses in Sydney and Melbourne. It has over 30 years of experience delivering degrees and diplomas in Business, Marketing, Journalism, Advertising & Media, and Digital Media.
Job description
Macleay College is seeking an experienced Student Services Officer – Higher Education to deliver excellent and professional customer service and effective administrative support and front of house services to students, staff and visitors to Macleay College.
About the Role
The successful candidate will primarily be responsible for:
- Providing a high standard of customer service to students, staff and visitors to Macleay College
- Providing administrative support to the Dean, Registrar and other key stakeholders
- Manage administration of the office and ensure quality support is always available.
To be successful in this role you will have:
Core Qualifications, Competencies & Experience
- At least two years of experience in a similar customer service/front of house role
- High level of computer literacy: sound working knowledge of Microsoft Office software and Apple operating systems
Additional/Preferred Experience in:
- The Higher Education and/or VET sector
- Experience using Customer Relationship Management systems (CRM) or Student Management Systems (SMS)
Core Competencies
- High level interpersonal, listening and communication skills so you can relate to a wide range of people from different backgrounds
- Analysis and problem-solving skills
- Organised, systems oriented and excellent attention to detail
- Excellent spelling and also good with numbers
- Flexible and able to work to deadlines/
- Can build relationships with all levels of the organisation
- Can work with minimal supervision
Please send applications to [email protected]
An attractive salary package is on offer in line with experience.