Supply Chain Graduate

Summary about this job

Detail information about job Supply Chain Graduate. Terms and conditions vacancy

Reach high. Think differently. Invent. It’s time for you to get ahead in your career.

Do you want a chance to shape the future of technology? Are you interested in working with people from all over the globe? Does a challenging workplace and not sticking to the status quo motivate you? If these three things sound interesting - ANCA is the place for you.

Working at ANCA is an opportunity to be part of a truly global team. Our thriving culture of innovation delivers a competitive advantage and we are extremely proud of our market leading position. Operating in over twelve countries and with customers in over fifty other countries our products touch almost everything you touch in your daily life. From smart phones to the car you drive to space exploration, ANCA is helping solve every day problems to extraordinary challenges. 

At ANCA nothing is ever boring.

ANCA are currently looking for a Supply Chain Graduate reporting through to the Global Spare Parts Manager, to provide spare parts information and support to overseas and local customers to ensure that spare parts are supplied in a timely and efficient manner. This position will also provide back up and support to the Aftersales Administration Manager.

Responsibilities of the role include;

Spare Parts Support

• Liaise with warehouse and production to ensure that deliveries meet the customer’s requirements and provide information as required to the customer.
• Communicate the status of orders to customers and branches, assist service personnel with parts information and expediting of parts as required.
• Liaise with store staff the dispatch of spare parts orders.
• Manage and reduce the number of parts outstanding.
• Accept spare parts inquiries from customers and branches which can often involve the research of correct part numbers by referencing machine manuals or requesting assistance for service engineers.
• Inquire for pricing with vendors prior to quoting to customers.
• Review and take appropriate action for accuracy of customer purchase orders.
• Identify parts, components, and obsolete stock.
• Place orders with vendors, create and processing inter warehouse orders.
• Monitor and ensure timely delivery of outstanding incoming orders, maintain the back-order report and advise internal and external customers of due date.
• Help maintain control over consignment inventories at off-site locations and ensure timely replacement of stock.
• Assist in branch operations as may be necessary to maintain functions in accordance with company policies, time frame which may be requested by the global spare parts manager.
• Review system pricing for consistency.
• Review and update safety stock globally in a timely manner.
• Action spare parts related intranet requests such as pricing and safety stock update.
• Lead\participate in improvement projects and start new projects when required.
• Lead\participate in root cause analysis sessions as aftersales representative.

  Sales Orders and Parts

• Assist and Liaise with Asia Sales team regarding customer queries/orders and quoting.
• Deal with any queries via phone, email, and general correspondence from both international customers and stakeholders.
• Input Sales orders as required, record this information in the company CRM system.
• Follow up part availability and timing, keeping the customer/branch informed of timing.
• Liaise with production/planning for job timing where necessary

Service Invoicing & Office Administration

• Receive service reports from assigned branches and input data into company CRM system.
• Invoice customers for service jobs.
• Coordinate and schedules events, conferences, meetings, travel, conference rooms, luncheons, etc. Prepare itineraries, agendas, and expense reports.
• Prepare and distribute monthly reports.
• Arrange travel needs for staff when required.
• Raise and manage requisitions on behalf of the department, e.g. maintenance, IT, CAPEX, etc.

  The successful candidate must hold the below skills, qualifications and competencies;

• Demonstrated verbal and written communication skills.
• Demonstrated PC Skills (Excel, Word, PowerPoint and databases).
• Ability to meet deadlines and organise work priorities.
• Demonstrate a flexible and “can do” attitude.
• Able to work on agreed initiatives with minimal support.
• Prior experience working with an ERP system.
• Demonstrate clear understanding of supply chain and inventory management.

• Prior experience in spare parts support preferred but not essential.
• Demonstrated analytical skills.
• Demonstrated ability to undertake research and source appropriate parts information.

  If you have the skills and experience to make this role a success please email through your covering letter and CV asap!