Operations Manager

Summary about this job

Detail information about job Operations Manager. Terms and conditions vacancy

Operations Manager

About Us

Ironwood Australia is Australia’s leading and foremost supplier of recycled Australian hardwood timbers (formerly known as the Rozelle Recycled Building Centre) and has been established for in excess of 20 years and our recycled hardwood timbers are sought after and specified by some of Australia’s most well known and highly regarded architects, project managers, interior designers, property stylists, property developers, hoteliers and hospitality groups and restauranteurs as well as DIY renovators who want to add some character to their renovation project.

Description             

This is a full-time position reporting to the CEO and is responsible to Lead the Operational function within budget and output targets to meet customer requirements and standards. Full accountability for ensuring safety, customer quality, cost and delivery requirements are met. Responsible for developing an enthusiastic, motivated and flexible team by building working relationships ensuring that Health, Safety and Environmental requirements are adhered to. Manage the team on best practice and establish standard policies and procedures whilst also mentoring and leading teams. Implement and manage continuous improvement and modern manufacturing principals by highlighting deficiencies and recommending changes in training, working practices and processes. This is a hands-on operational role rather than a managerial/strategic role with a focus on implementing and driving Lean Manufacturing principles. The role will require drive, commitment and a pro-active, flexible approach.

Key Role Function:

• Effectively and efficiently manage the production of the required daily/weekly/monthly targets in line with customer specifications, meeting quality and delivery expectations, minimising costs where possible and ensure the required best working practices are maintained at all times
• Responsible for plant production, financial performance, meeting customer requirements and maintaining the orderly and productive operation of planned activities
• Ensure the target productivity level is achieved on a daily basis
• Update the production plan on a daily basis
• Communicate and liaise with other departmental managers regarding throughput of stock to ensure production targets are met
• Drive process improvements on Overall Equipment Effectiveness (OEE) by appropriate data analysis
• Perform root cause analysis and resolve problems
• Identify and deploy the technical skill sets, resource levels and systems to deliver projects, including the engagement of external resources as required
• Conduct risk assessments of processes and tasks in the department
• Ensure that the function operates in accordance with any health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors

• Ensure the delivery of the People Strategy within area of accountability
• Manage, coach and develop a high performing Operations team that meets agreed objectives and which delivers best practice results, added value and continuous improvements
• Set department objectives/KPIs and review and assess ongoing performance of direct reports
• Report on achievement of targets and identify any actions required
• Manage and lead the team, ensuring adequate staffing levels, managing holiday allowances, recruitment, training, development, appraisal, attendance, disciplinary issues and daily supervision to maximise efficient productivity
• Motivate and coach the team to operational success
• Provide technical expertise to the team
• Monitor the completion of tasks and ensure good performance and record on appropriate systems
• Consistently promote high standards through personal example and roll out through the team so that each member of the team understands the standards and behaviours expected of them
• Communicate KPIs from the strategic annual plan so that each employee is aware
• Develop, implement and manage key performance indicators (KPIs) for each area of responsibility
• Manage contractors on site to ensure they meet legal and company requirements Financial and Budget Control
• Responsible for achieving budget and forecast Relationship Management
• Work as part of the Management team to share ideas and improve operation, recommending, supporting and implementing continuous improvement activities and process and procedure improvements to optimise results and improve quality of delivery, in line with quality standards requirements delivery in line with Company and Customer requirements
• Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance
• Work collaboratively, negotiate and engage with key stakeholders to facilitate delivery and compliance with the purchasing strategy
• Communicate with stakeholders the impact of market change and potential effects on engineering design and development. Recommend solutions without compromising quality or service while optimising cost
• Stay current and up to date on any changes that may affect the supply and demand of needed products and materials and advise others of any impact
• Contribute to new business initiatives and projects and review and communicate the impact on Operational activities

On offer is a challenging role in a busy sawmill with remuneration commensurate with experience. You will have a minimum of 5 years’ experience in a similar role within the manufacturing or saw milling industries. You will have the ability to manage a variety of cross-functional team members demonstrated a strong organisational and follow-up skills and mechanical ability. You will have excellent interpersonal skills and exhibit a positive, friendly and helpful attitude. You will be a great communicator, have a can-do attitude, and will be eager to immerse yourself into our fast-paced environment. If you had an understanding of sawmilling and experience with Lean Manufacturing principles this would be a clear advantage. You are seeking a pivotal role that will see you manage, coach and develop a high performing operations team that consistently meets customer expectations.  You will be an Australian Resident with fluent English.  Your ability to communicate and work with people at all levels, and deliver process improvements will also be critical to your success.