Account Manager

Summary about this job

Detail information about job Account Manager. Terms and conditions vacancy

• Make the role your own own grow your career with a growing organisation
• Perfect role for a sales and customer service professional to step-up into
• Fantastic, supportive team in Sydney, Melbourne and Brisbane!

$65-$70K Base + $10K Car Allowance + Super 

AND Uncapped Commissions! 

Your New Company

KIS Corporate is the market leader in freight consolidation platforms.

Working in partnership with a wide-range of carriers and our valued customers, we provide innovative solutions for domestic and international freight requirements.

After fifteen years of success in Brisbane, we are now in Sydney and Melbourne, and are excited to grow further! 

Your New Role

Our business is growing rapidly and we are looking for a customer retention specialist, someone with account management or customer service experience, a passion for top-notch client satisfaction, ability to identify new opportunities, and effectively manage expectations.

You will ensure you can deliver this by partnering with our clients, understanding their needs and finding swift resolutions to any issues or queries, together with:

• monitor and maintain customer’s volume of trade;
• manage rates, review requirements and offer new services to increase spend;
• build and maintain strong relationships with key existing accounts;
• actively grow accounts within your portfolio;
• identify and generate new business opportunities through your existing network or referrals;
• follow-up on stopped or down-trading accounts; and,
• KPI reporting, CRM and data analysis.

Complementing our current team by setting up new business accounts, supplying quotes to customers, generating bookings, and visiting customers daily are also an integral part of this role.

You!

As the successful candidate you can bring to the table a genuine passion for client satisfaction and customer retention. We are looking for someone who is committed long term, outgoing, polite, professional, and a team player who can fit into our existing vibrant team.

You will have a positive attitude and a strong motivation to succeed in order to achieve revenue targets, plus:

• exceptional communication skills via phone, email and especially face to face;
• outstanding computer literacy, the ability to multi task and be able to embrace new technology with ease;
• capability to build and maintain strong relationships with your customers, and show that you care;
• strong organisational skills to manage your CRM, portfolio and sales pipeline efficiently; and,
• ability to do what is required to generate results through your activity levels.

What we will offer the right candidate?

This is truly a great opportunity to kick of your career as an account management professional, with fast tracked progression for the right people. Additionally, we offer:

• attractive base salary and car allowance;
• commission structure that rewards excellence: uncapped and paid monthly;
• company mobile phone and laptop; and,
• full training and ongoing support.
• We promote the opportunity to learn and grow within the business, with a possibility of progression for the right person, and company funded external training/courses available and offered to ensure employees skill sets have every opportunity to grow.

Why join us? 

This is your opportunity to make your mark on the continued success the KIS Group of Companies – we have big plans and we need someone like to be part of the bigger picture!

In return you will be part of a growing dynamic company, who is dedicated to developing their people and ensuring a professional team environment.

If you are a highly motivated and results-orientated person, then we would like to hear from you!

How can I apply?

Click ‘Apply Now’ and provide us with your cover letter and resume. 

For a confidential conversation, please call Clair Fraser, Recruitment & HR Advisor on 0468 798 735.