Ocean Import Forwarding Supervisor
DB Schenker are seeking an Ocean Import Forwarding Supervisor to join our busy Ocean Team in Sydney.
Summary about this job
Freight/Cargo Forwarding
Company: Schenker Australia Pty Ltd
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-8-5930-9818
Fax: +61-3-1305-7306
E-mail: n\a
Site: n\a
Detail information about job Ocean Import Forwarding Supervisor. Terms and conditions vacancy
The Company
DB Schenker is a globally integrated Transport and Logistics company providing international air and sea freight forwarding services together with national logistics solutions across Australia and the globe.
About DB Schenker
At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 72,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
Working at DB Schenker
Our employees are our biggest asset. We are proud of our motivated and dedicated diverse employees who challenge the status quo every day and deliver solutions to our customers. That's why we're committed to providing the best benefits for them - from professional development to working internationally and providing a good work-life balance.
The Role
We are seeking an Ocean Import Forwarding Supervisor to join our busy team in Sydney.
Position Summary:
- Support existing and new products and services to reduce costs and to increase profitability of the department.
- Directing, monitoring and managing activities of the staff and import functions.
- Supervising the day to day operations.
- Handling queries from customers and overseas offices.
- Liaising with warehouse and transport on incoming ocean freight and deliveries.
- Implementing of new customers and working together with Sales and Customer Service
- Working with the Ocean Freight Manager to develop strategies and activities to support existing systems and processes.
Departmental/Operational key Responsibilities may include:
- Manage performance of team/individuals.
- Develop effective relationships with internal/external client base.
- Produce KPI reports to ensure that all data is entered correctly into relevant systems.
- Produce costing reports from relevant systems and action discrepancies.
- Ensure timely shipment registration.
- Monitor electronic customs reports to ensure these are done in a timely manner; advise origin offices if data is not received on time.
- Ensure mandatory events are complete and timely.
- Maintain industry and relevant legislative knowledge.
Competencies and Skills required:
- Previous experience in the Freight Forwarding industry in a similar role for 5-7 years.
- Previous experience in Customer Relationship and has excellent Customer Service skills.
- Excellent written and verbal communication skills, highly service orientated.
- Equivalent combination of education and experience.
- Experience in Hazardous Goods Handling.
- Microsoft Office Applications - Advanced.
- Knowledge of relevant legislation and authorities which impact on your area of responsibility.
- Relationship management and influencing skills.
To be considered for this position you must have valid rights to work and live in Australia.