Duty Supervisor - 12 Month Contract
We are seeking a talented and experienced Duty Supervisor to join our Dural depot team.
Summary about this job
Team Leaders/Supervisors
Company: ComfortDelGro Corporation Australia Pty Ltd
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-2-2002-4146
Fax: +61-2-6971-5549
E-mail: n\a
Site: n\a
Detail information about job Duty Supervisor - 12 Month Contract. Terms and conditions vacancy
- Work Close to Home
- Opportunity for Growth
- Work for the largest private bus operator in NSW
The incumbent is responsible to assist the Shift Managers in the service delivery of private charters and contracted bus services as prescribed through contract requirements, safety in all areas of operations and within the depot, operational performance to budget and ensuring fleet availability for day to day operations providing efficient services according to the standards and requirements of the company and the commercial contracts.
Key Responsibilities:
- Monitor and maintain shift rosters (Microsoft Ax) and ensure drivers and buses are allocated prior to the commencement of shifts for the correct management of fatigue and payroll reporting
- Manage changes to drivers and buses allocation due to accidents, availability of buses and absenteeism in a timely manner
- Ensure that overtime is efficiently managed to provide the best return of paid resource time and assets for CDC
- Manage Accident/Incident CCTV and provide factual information pertaining to findings for Shift manager
- Supervise yard persons in day-to-day duties to ensure that the depot fleet is washed and refuelled
- Ensure that drivers present to work in a suitable state for duty
- Ensure that drivers adhere to the prescribed dress code whilst on duty
- Ensure that all company assets are properly maintained, secured and protected
- Respond in a timely manner to requests from OCC relating to incidents and/or accidents
- Follow up with drivers and ensure that drivers complete accident/incident forms and ensure that accident/incident forms are passed to Shift Manager
- Manage Communication forms, Leave forms, supporting documentation and other information sheets to ensure correct follow up action to be completed
Skills, attributes, and experience which are essential to succeed in this role:
- Strong customer service focus with an ability to understand internal stakeholder requirements and ability to consistently meet expectations
- Demonstrated ability to work independently and as part of a management team
- Ability to keep shared information confidential
- Well-developed communication skills, including interpersonal, oral and written skills
- Ability to analyze data/information and produce value added business solutions
- Able to plan and prioritize own work and initiatives to meet agreed deadlines
- Able to work with minimum supervision in a changing and demanding environment
- Ability to be able to work at different locations and be flexible with working times to assist in achieving CDC’s objectives and deadlines
- Hands-on experience in manpower/shift allocation
- Capable of interpreting company policies and procedures and reports
- Ability to manage conflicting priorities whilst delivering on agreed timelines
- Experience in providing direction to staff in a positive and constructive manner
- Proficiency with PC applications, particularly in MS Word, Excel and Outlook
- Ability to establish positive relationships and gain cooperation of staff, customers and internal / external stakeholders
Do you think you would be a great fit for this role? If so please 'APPLY NOW'.
We appreciate your time taken to apply, please be advised only shortlisted candidates will be contacted.