Customer Service and Administration

Summary about this job

Detail information about job Customer Service and Administration. Terms and conditions vacancy

Responsibilities will include, but are not limited to:

• Processing sales orders, invoices, credit card payments & customer payment allocation
• Answering & resolving customer & team queries & issues
• Liaise with internal & outsourced teams, such as: sales, marketing, finance, warehouse & transport
• Updating customers & teams regarding the status of their orders & liaising on issues
• Data entry, database management & document management
• General office management & ad hoc support activities for team members and business activities as required

To succeed at this role, you will be:

• Positive & have a strong work ethic
• A quick learner & results driven
• Able to multitask and manage requests from multiple departments
• A proactive problem solver with high attention to detail
• An excellent written & verbal communicator with a professional phone manner
• Tech savvy with intermediate skills in Microsoft Office and experience using other invoice, inventory, CRM and business management systems
• Able to work with limited supervision