Customer Service/ Purchasing Officer

All vacancies of AustraliaMining, Resources & EnergyCustomer Service/ Purchasing Officer

Required for on-going roles. SAP experience essential. Experience with CAD drawings a plus. Seeking strong leadership, drive and tenacity.

Summary about this job

Other

Company: Hudson

Location: Perth

Work type: Full Time

Salary: $64k - $67k p.a. + super

Phone: +61-2-4720-6785

Fax: +61-8-6270-9023

E-mail: n\a

Site:

Detail information about job Customer Service/ Purchasing Officer. Terms and conditions vacancy

  • Temp to Perm Roles
  • Great Culture, Great People
  • Mining Experience In Similar Role Preferred

Our Client

Our client is a global industry leader in the mining sector servicing clients both nationally and internationally.

About the Role

Currently seeking experienced individuals to provide superior, customer service to key clients. The team requires an outgoing, professional and proactive member with experience. This is an opportunityy to work with a highly driven and experienced team in an role with oppotunity for permanency.

Duties and Responsibilities

  • Prepare quotations for spares parts and refurbishments

  • Delivery on time of the spare parts / components and refurbishment of the assigned customer base and or product base

  • Develop close partnerships with clients

  • Engage and develop relationships with internal stakeholders

  • Ensure that all regular reports are completed on time and circulated appropriately

  • Seek to improve margins on all spare parts products through examination of historical pricing, customer contracts and working with Operations on price reductions

  • Complete all relevant paperwork for the shipments

  • Answer all customer enquiries relating to the spare parts including technical questions

  • Responding to and acting upon urgent site issues

  • Offer input on the budget for spares as it relates to your region

Key Criteria

  • SAP Experience

  • Ability to read Engineering drawings highly regarded

  • Negotiation and influencing skill
  • Comfortable in seeking out new business from existing clients
  • High attention to detail
  • Well developed communication skills (written and verbal)
  • The ability to work autonomously and display problem solving skills
  • Excellent Customer Service skills
  • Ability to work in a team environment
  • Demonstration of organised multi-tasking skills
  • Passionate attitude regarding building strong, effective, long-term relationships with customers

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