Dior Counter Manager - Sephora Melbourne Central
Parfums Christian Dior has a rare opportunity for a dedicated manager to lead our Sephora Melbourne Central counters.
Summary about this job
Management - Store
Company: LVMH Perfumes & Cosmetics
Location: Melbourne
Work type: Part Time
Salary: n\a
Phone: +61-2-9139-8048
Fax: +61-8-1310-9592
E-mail: n\a
Site: n\a
Detail information about job Dior Counter Manager - Sephora Melbourne Central. Terms and conditions vacancy
- Prestigious International Brand
- Opportunity to Lead a Team
- Competitive Salary and Generous Product Allowance
About the Business and the Role
Christian Dior's dream was to make women "not only more beautiful, but also happier". As a Dior Counter Manager you will be responsible for delivering a superior level of service, which exceeds our customers' expectations.
We are looking for a Counter Manager, who is dedicated to retail and possess skills in makeup, skincare and fragrance. With strong KPI's and a proven ability to achieve sales and service targets you are looking for the next step in your beauty career.
Job Tasks and Responsibilities
- Make the Dior shopping experience a memorable one, by providing the highest standard of customer service.
- Demonstrate, educate and sell skincare, makeup and fragrances according to the standards of Dior.
- Build awareness of products for customers by providing daily consultations.
- Develop personal relationships with your customers using the Client Registry or POS system, ensuring that is always updated and maintained.
- Never lose a customer by always following up with a phone call after purchases or consultation.
- Keep the counter and display cases clean and merchandised correctly according to the Dior merchandising standards.
- Wear the Dior uniform with pride each day, adhering to the Dior Grooming Guidelines
- Attend all Dior training sessions.
- Ensure achievement of the counter sales and events booking targets on a daily, weekly and monthly basis.
- Set and follow up on Individual sales objectives for other team members.
- Communicate Counter goals to the team through Addict to Retail’s Daily Brief.
- Motivate, coach and encourage all team members on a daily basis.
- Ensure the development of Dior team members through regular coaching.
- Being the role model to the counter team.
- Responsible for all administrative tasks such as rostering of counter, stock management and sales reporting.
- Coordinating Events with Makeup Artists and ensuring 100% bookings are made prior to event starting in store.
- Reporting to Retail Manager sales figures, stock issues and roster requirements.
Skills and Experience
Qualities of Counter Manager
- Able to manage, motivate, coach and develop team members.
- A problem solver, making the right decisions for what is needed.
- Well organised and able to clearly communicate counter goals to team.
- Result orientated – always striving to achieve the sales target.
- Excellent selling skills that can be used to coach other team members.
- Strong Communication skills.
- Very good knowledge of fragrance and cosmetics and has a passion for the Dior brand.
- A Team Player and able to delegate where needed.
- Professional and positive at all times with team and customers.
- Attention to detail (Merchandising & Counter)
- Must have retail experience in cosmetics
- Must have Make-up course/background
All successful candidates will be required to work 35 hours retail trading hours, which includes weekends and late night shopping.
If you see yourself as a member of a true luxury house, working in a Parfums Christian Dior leading Counter then apply now!
Only short listed candidates will be contacted.