Communications Consultant - Optus Cairns Region

Summary about this job

Detail information about job Communications Consultant - Optus Cairns Region. Terms and conditions vacancy

• Fully paid on the job training.
• Start a career in a professional sales organisation.

Are you looking to take your exceptional customer service approach in a new direction, within an organisation that can offer you opportunity and a career path?

So, Why Optus?
Optus is on a mission to deliver game changing customer experience in striving to achieve this, five core values guide our behaviours- customer focus, our challenger spirit, teamwork, integrity and personal excellence.

If you are brave, curious, and fantastic at creating connections with your colleagues and would love to work with people who provide ideas that differentiate, disrupt and deliver amazing services for our customers – then Optus is the place for you

At Optus, we’re excited about the potential for new ideas and new approaches to improve people’s lives and we’re looking for a Retail Consultant who feels the same. We are a vibrant and diverse workplace and are working to ensure our people feel included and appreciated, by embracing gender diversity, a multi-generational workplace, multicultural awareness and differing abilities. We’re offering you the opportunity to build on your knowledge and expertise in sales, guided by a clear career pathway and training. You’ll be empowered to take your experience to the next level by leading and coaching teams, transforming customer curiosity into partnership and using your passion for technology to create innovative and customised solutions.

The role
Being a Communications Consultant is more than just a job.  You’ll love to chat and have a genuine interest in people and their story, enabling you to identify solutions that are unique to each customer. You’re a point of contact and role model for the team, leading by example with strong results against established targets and a desire to expand on your responsibilities with an aim to achieve your career aspirations. Encouraged to look at the bigger picture, you’ll include our customers in our journey moving beyond telco, into a total home and business solution retailer.

What you’ll need to have

We’re looking for people who are passionate, knowledgeable and ready to take the next step in their retail career. Successful people in our stores come from diverse backgrounds and the skills we look for are:

• A great personality, listening and relationship building skills to provide incredible customer experiences

• Proven track record in meeting and exceeding sales and NPS targets

• Recognise the importance of building and contributing to workplace culture

• Drive, ambition and desire for career progression and ability to support the team in achieving success

• You’re tech savvy and have an interest or experience in telecommunications

What we’ll offer you
This is an exciting time to be at Optus. As we move beyond the role of a traditional telco, we have new challenges and opportunities for those looking to join in, take them on and grow with us. We offer personal development, formal training, individual commissions and discounts on mobile & broadband products. This is our moment, and yours, to be a part of something big.