Retail Sales Assistant - Samsung Western Suburbs
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Use your passion for sales and customer service to work for Samsung in their Penrith, Liverpool & Parramatta stores as an Experience Consultant!
Summary about this job
Retail Assistants
Company: people2people
Location: Sydney
Work type: Contract/Temp
Salary: n\a
Phone: +61-8-7484-8828
Fax: +61-7-3883-7674
E-mail: n\a
Site: n\a
Detail information about job Retail Sales Assistant - Samsung Western Suburbs. Terms and conditions vacancy
Samsung inspires the world with innovation every day as a global leading brand and we set a high value on people and customer experience to achieve this. Our fantastic products are from the talent, creativeness, dedication, and commitment of our people who took our Samsung brand places and it made us who we are today.Supporting our consumers to enjoy Samsung every step of their way, a casual opportunity for a 'Samsung Experience Consultant' has become available in their Western Sydney stores. This position requires working in between the Parramatta, Penrith and Liverpool stores, providing a premium brand experience through best in class customer experience, product demonstrations and after sales support.
Reporting to Samsung Store Team Leader, your responsibilities will include but not be limited to:
- Provide education and advice to customers regarding Samsung products and services
- After Sales care including diagnostic/triage services on Samsung products
- Actively manage all customer complaints and escalate to management team when required
- Concierge and managing traffic flow & appointments
- Similar retail sales experience in industry specific sales ideally with a premium brand
- Proven track record of meeting and achieving KPI's
- Have a passion for customer service and enthusiasm about improving the customer experience
- Ability to build rapport and genuinely understand customers' needs
- Excellent product demonstration ability
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