Operations Manager
This is an exciting fast paced role where you will be remunerated with a competitive salary, motor vehicle and great development opportunities.
Summary about this job
Management - Store
Company: Kingmill Pty Limited t/as Thrifty Car Rental
Location: Adelaide
Work type: Full Time
Salary: $55,000 - $56,000 plus super, car and bonus
Phone: +61-2-1166-1549
Fax: +61-7-6562-1280
E-mail: n\a
Site: n\a
Detail information about job Operations Manager. Terms and conditions vacancy
Thrifty Car Rental is a member of the NRMA Group of Companies and is the only wholly owned Australian international car rental brand.
We have a strong national presence, servicing over 210 locations across every State and Territory of Australia. Thrifty is a major industry player with an extensive fleet of over 15,000 vehicles that includes cars, trucks, 4WD's and buses.
As a Operations Manager of Adelaide Metroplex, you will be responsible for:
- Day to day operational support of both the Adelaide Airport and Adelaide City branches
- Supervising front and back of house work groups including Rental Sales Officer's, Detailers, wash bay supervisors.
- Daily mentoring and coaching front of house team to maximise and drive sales
- Maintaining a strong and positive focus on customer service and be responsible for conflict management and resolving customer concerns
- Achieving targets and KPIs
- Reporting
- Daily fleet management
- Dealing with customers and resolving issues
- Day to day people & performance management
- Delivering high audit and compliance standards for the business.
You are the sort of person who thrives on challenge and loves to get their hands dirty- sometimes literally!
A successful candidate will posses the following attributes:
- A Car Rental and sales background would be an advantage
- Outstanding & flexible interpersonal skills
- Operational customer service experience with strong problem solving abilities
- Ability to multi task and poses excellent time management skills
- Ability to motivate and lead diverse teams
- Planning and organizational ability
- Current unrestricted Drivers' license
- Ability to work a 7-day roster across days and evenings.
In return you'll receive:
- Ongoing development and the opportunity to build on your current skills within a thriving and team centric business
- Competitive salary plus car
You will need to demonstrate an ability to work within a business that is flexible and customer driven. Only applicants with relevant experience will be contacted. If this is the role you are looking for, Apply Now!