Store Manager - Diamond Showroom

Summary about this job

Detail information about job Store Manager - Diamond Showroom. Terms and conditions vacancy

• Beautiful new Showroom opening in the heart of Sydney
• Opportunity to Lead and Develop a Passionate Team
• Generous Salary Package

Diamond Exchange Showroom Store Manager, Sydney

At Diamond Exchange we are more than diamond experts, we are totally passionate about diamonds.

As a leading Australian diamond retailer with over 100 years’ experience in the diamond trade, we are known for our integrity. Our name is built on trust.

We offer our clients world class diamond rings and jewellery, handcrafted in Australia and supported by extensive knowledge, brilliant craftsmanship and excellent service. And of course, outstanding value.

We are opening a beautiful showroom located in the heart of Sydney CBD and are looking for a bright and passionate Store Manager to lead our team. We are looking for an experienced store manager who can genuinely connect with customers to create a personalised experience, is passionate about their retail career and ready to be part of something really special!

Our showroom is beautifully designed with clean modern aesthetics which sets it apart from other retail diamond stores, and our business thrives on a blend of innovation and tradition.

We will provide successful applicants with training in our Melbourne showroom and previous diamond retail experience will set you up for success in this management role.  

If you are dedicated, loyal and passionate about your retail career and want to be part of an inclusive, nurturing, fun environment that will support your development and retail career then this could be the opportunity you have been dreaming about.  

Position Overview:

The Store Manager will manage and motivate the team to consistently achieve or exceed sales budgets, while developing new customer relationships and nurturing existing ones through creating personalised experiences and driving the business to succeed as Diamond Exchange grows its national presence.

As the Store Manager of our new Showroom you will have the opportunity to impact the company’s growth, while gaining skills and experience on your personal management journey and being a key part of this exciting time.

About you

You will be a dynamic, attentive and inspiring leader who mentors staff to excel and achieve outstanding results. You will be immaculately presented, enthusiastic, professional and have the natural ability to provide exceptional customer service and elevate the in-store experience consistently delivering memorable moments. 

You will work with the Head of Retail to develop and execute a development plan for each employee, while continuously providing constructive feedback to improve team engagement and performance. Previous diamond retail experience will set you up for success in this role.

Key Responsibilities

• Manage and motivate the team of Diamond Sales Consultants in a fast-paced environment to achieve outstanding sales results and personally excel. 
• Ensure that excellent customer service is provided at all times by creating a memorable and personalised experience for each and every customer.
• Assist and guide customers through multiple purchasing decisions such as custom design orders and diamond options.
• Conduct customer consultations in our beautiful showroom and create a truly memorable experience in a luxury goods environment.
• Consistently seek ways to improve the customer experience while adding value and building the skills and product knowledge of the sales team.
• Network and recruit to build a pipeline of diverse, multi-lingual, highly skilled talent.
• Ensure that the showroom is always immaculately presented, merchandised to company standard, and inventory is closely controlled.
• Responsibility and accountability for meeting team targets in a results driven environment.

Benefits

• Extensive training program written with staff development in mind
• Training in Melbourne before Sydney Showroom opens
• Great company culture with long staff tenure
• Friendly, nurturing and fun team environment
• Highly competitive salary package

If this sounds like the opportunity that you have been dreaming of and you think you have what it takes to be successful in this role, please apply using the link or alternatively please call Mandy Proctor on 0428 464 210 for a confidential discussion.