Operations and Account Leader
Looking for a new opportunity within the MICE Industry? Have account management experience? You're exactly the new team member were looking for
Summary about this job
Event Management
Company: BCD Travel
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-7-9078-7871
Fax: +61-7-7716-4394
E-mail: n\a
Site: n\a
Detail information about job Operations and Account Leader. Terms and conditions vacancy
Are you ready to bring your skills and experience to BCD Meetings & Events and enhance our Asia Pacific business? Do you have a solid understanding of the MICE industry and proven project management experience?
You might be exactly the new team member we are looking for.
Operations and Account Leader
You’ll be the key point of contact based in our pharmaceutical client’s office providing hands-on event management and people leadership to ensure our clients’ needs are met.
You’ll listen to what they need, then using your company and industry expertise you’ll implement, evaluate, measure, and report on our client expectations and service level requirements. Take the lead to adjust where needed and ensure delivery of our client objectives.
As the Operations and Account Leader, you’ll provide client and employee support, exhibiting leadership in problem resolution, customer service, technology knowledge, and process/policy adherence.
You'll also,
- Provide strategic operational input to support account development, retention and growth of annual account business plan
- Ensure consistency in product, delivery, quality, and provide high level problem resolution -- day-to-day management of the account
- Participate in creating and monitoring policies, to develop and implement long term goals and objectives to meet business and growth objectives
- Act as the Lead consultation on technology solutions
- Conduct monthly and annual budgeting and forecasting reviews
What we offer you:
This is an exciting job within an international work environment. You'll be working with a great local and international team of colleagues. And, we offer you a competitive remuneration package, training, career development, flexible hours and a dynamic work environment.
How to apply:
Is this your next career move? Don't wait any longer. Create a profile in our job portal on our website and upload your CV and cover letter.
Get to know us
BCD Meetings & Events is an independently managed operating company of BCD Group and a sister organization of BCD Travel, one of the three largest travel management companies in the world. BCD Meetings & Events energizes and streamlines the business of meetings and incentives by offering event-level and enterprise-level solutions. Headquartered in Chicago, BCD Meetings & Events has more than 1,000 resources in over 50 countries, with sales exceeding US$950 million. For more information, visit www.bcdme.com.
This position is not open to third-party recruiting agencies