Client Services Coordinator - Events

Summary about this job

Detail information about job Client Services Coordinator - Events. Terms and conditions vacancy

• Opportunities to grow into a Managerial Role
• Frequent interstate and international travel
• Input and opinions into the business and future business opportunities.

Want a role with exciting new opportunity where everyday is different ?

Lüp is Australia's fastest growing Ticketing and Registration Company for the Consumer and Trade Show market within Australia & New Zealand, with over 2.5 million visitors passing through the Lüp platform each year.

Lüp’s services are utilised at over 200 events each year, including some of Australia's biggest and best:

• Good Food and Wine Shows

• Flight Centre Travel Expos

• Baby and Toddler Shows

• Oz Comic Con

Our team play an integral role in ensuring Lüp delivers exceptional service that our clients have come to expect.

Lüp is offering a Full Time role to an experienced Client Services Coordinator. The ideal candidate will have a great work ethic, positive attitude, high attention to detail, ability to work independently as well as in a team and ability to take initiative.

Under the direction of various Operations Managers, your key responsibilities will include:

Pre Event:

• Building relationships with clients to ensure all requirements and expectations have been met, both pre event and onsite.

• Communicating to clients and ensuring all information has been received.

• Maintaining achievable sales targets and KPI’s.

• Responding to client and visitor enquiries.

During Event:

• Travelling interstate and internationally for events.

• Setting up and running of Lüp services at an event.

• Small degree of IT and technology upkeep (training provided)

Post Event

• Debriefing with client with analytical reporting.

• Provide and support continuous improvement recommendations to further enhance their event.

• Build strong relationships and connections to ensure that our services are engaged for subsequent opportunity.

Benefits:

• Opportunities to grow into a Managerial Role

• Frequent interstate and international travel

• Networking with top industry professionals

• Input and opinions into the business and future business opportunities.

This is a great opportunity to join a small team of fun, dynamic professionals and to develop your communication, sales and management skills. The role is location on the South Side of Brisbane and hours are Monday - Friday, with weekend and evening work required to meet the business needs and client expectations.

Skills and experience

A successful applicant will:

• Be available to work weekends, as majority of events fall over the weekend.

• Have a positive attitude and outgoing personality

• Must be able to travel interstate and international.

• At least 1-2 years experience in a managerial role

• 1-2 years experience in customer service.

• 1-2 years experience in the events industry.

• Demonstrate outstanding verbal and written communication skills

• Adequate understanding of common technologies (iPads, iPods etc).

To Apply please send a CV and cover letter to [email protected]