Customer Service Representative
Come join a market leader that offers great career opportunities !!!
Summary about this job
Air Conditioning & Refrigeration
Company: Private Advertiser
Location: Gladstone & Central QLD
Work type: Full Time
Salary: n\a
Phone: +61-7-7408-3821
Fax: +61-7-3692-3712
E-mail: n\a
Site: n\a
Detail information about job Customer Service Representative. Terms and conditions vacancy
- Emerald Branch ( QLD )
- Career growth opportunities with Market Leader
- On the job training
Come join Heatcraft, Australia's leading wholesaler of commercial Refrigeration and Air Conditioning ( HVAC ) supplies.
We are looking for an energetic, self-motivated, Customer Service Representative who is passionate about delivering exceptional customer service. If you are driven to work in a faced paced, sales focused and team orientated environment, this role maybe for you.
The Role :
- Sales ( over the counter )
- Provide accurate and timely customer service
- Answer general enquires regarding products, price and stock availability
- Process orders and invoices
- Maintain high standards of store presentation, marketing material and stock management
- Basic warehouse operations e.g stock receiving, storing and retrieving stock
- Build relationships and develop rapport with customers
The Successful Candidate will have :
- Excellent communication skills
- Great listening and rapport building skills
- Be customer and solutions orientated
- Have the ability to work as part of a team
- Have a positive, professional and proactive attitude to work
- Sound computer skills
- Current Drivers Licence
Desirable - but not essential :
- Refrigeration or Air conditioning knowledge, or have basic mechanical aptitude
- General sales experience
- Current forklift license
- Preferably used an ERP system
What we offer you
- Career advancement opportunities
- Recognition programs and incentives
- On the job training and ongoing professional development
- Structured and supportive team environment
- Employee Assistance Program ( EAP )
We are genuinely committed to WHS and EEO practices, and offer a positive work environment which rewards the people who make our business a success.
Please click on 'Apply for this job' to send your covering letter and CV.
Please do not re-apply if you have previously applied for this role.
Only short-listed candidates will be contacted.