Casual IT Helpdesk Analyst

All UK vacanciesClericalCasual IT Helpdesk Analyst

Administrative,IT

Short info about job

Company: Leeds Trinity University

Salary: £10.57 per hour

Hours: Full Time

Contract type: Permanent

Type / Role: Clerical

Phone: +44-1347 7827728

Fax: +44-1451 8043884

E-mail: N\A

Site:

Detail information about job Casual IT Helpdesk Analyst. Terms and conditions vacancy

Leeds Trinity University is a successful University community which offers a high quality learning experience to its students. Applications are invited for the following post:

Casual IT Helpdesk Analyst

Rate of pay £10.57 per hour

We are looking to appoint a pool of casual staff to join our thriving IT Services department at an exciting time in the development and expansion of IT provision at the University.

Postholders will provide a customer-focussed Helpdesk service for users of IT facilities across the campus. This will include providing 1st line support to users requiring assistance with the University’s IT systems and our Skype for Business based phone system. They will also undertake routine network user account administration duties in relation to the University Network and our Virtual Learning Environment.

Applicants should have relevant customer service experience together with experience of providing 1st line support on an IT Helpdesk. Excellent interpersonal, communication and IT skills, a broad understanding of IT systems in a corporate or educational environment and the ability to guide others in the use of a range of IT applications, including Microsoft Office, are all essential requirements of this position.

Hours of work will be as directed by the IT Services Team Leader and will be allocated on a casual basis and in accordance with the requirements of the department by mutual agreement.

Closing date for applications: 12.00 noon on 18th September 2017

Further details and an application pack are available from: www.leedstrinity.ac.uk/jobs

Alternatively please contact the Human Resources Department, tel. 0113 2837130 or email [email protected]

Leeds Trinity University has an Equality and Diversity Policy. We welcome applications from all parts of the community.

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