Catering Operations Manager
Hospitality, Retail, Conferences and Events
Short info about job
Company: Edge Hill University
Department: Catering Services
Salary: £26,495 to £28,936
Hours: Full Time
Contract type: Permanent
Type / Role: Craft or Manual
Phone: +44-1405 9953582
Fax: +44-1249 1850891
Detail information about job Catering Operations Manager. Terms and conditions vacancy
Make a difference, every day, to the lives of our students.
As an experienced Catering Operations Manager you will demonstrate an expert approach to delivering results through your supervisory teams, acting as coach, mentor, and motivator. You will show a real passion for food, delivering excellent customer service whilst remaining commercially astute and looking for ways to maximise business returns.
Your motivation and ability to actively seek out and create opportunities for continual service enhancement coupled with your ability to promote and embed a positive culture across service boundaries will ensure that you quickly establish yourself as a key member of our award winning Facilities Management team.
About the Role
Leading the management of the catering staff, who provide a full range of catering and hospitality services across the campus.
In this vitally important leadership and management role within the wider catering team, you will have significant responsibility for further enhancing and developing the total catering offer across 10 revenue streams. Reporting to the Facilities Manager Catering, you will build highly effective, positive, and professional working relationships with colleagues across the University in order to champion enhancements to the catering offer, and the overall customer experience. Leading the management of the catering staff, you will take a pivotal role in developing and implementing a holistic approach to the achievement of the highest possible levels of service and customer engagement.
We want you to feel happy when you come to work and proud when you go home.
From the moment you join us you have the opportunity to enhance your skills. We offer a range of specialist development sessions or courses and an award winning staff health & wellbeing programme (HR Excellence Awards 2017). This means as well as opportunities to attend interactive sessions like ‘Presenting with impact’ or ‘Preparing for progression & success’ you are able to have a lunchtime stroll across our beautiful campus, book to get a trim from our onsite hairdresser, your car valeted, or get together with colleagues over free food and drink to watch the latest film on one of our Film Nights and so much more.
This is just a taste of what we are able to offer you at Edge Hill University.
For informal enquiries about this vacancy you may wish to contact Beverley Seed, Catering Services Manager ([email protected]).