Senior Casework Officer x 2

All UK vacanciesProfessional or ManagerialSenior Casework Officer x 2

Administrative,Student Services

Short info about job

Company: University College London

Department: UCL Student and Registry Services

Salary: £34,635 to £41,864 per annum, inclusive of London Allowance

Hours: Full Time

Contract type: Permanent

Type / Role: Professional or Managerial

Phone: +44-1362 3885284

Fax: +44-1288 5303344

E-mail: N\A


Detail information about job Senior Casework Officer x 2. Terms and conditions vacancy

UCL’s Academic Services department ( is responsible for a range of key operations, including: institutional governance; academic policy and quality assurance; student data; examinations; and student casework. The Senior Casework Officer is responsible for overseeing the effective day-to-day operational management of UCL’s student complaints, appeals and disciplinary procedures. 

The successful applicant will need to demonstrate experience of providing advice on regulatory and procedural matters, and of ensuring compliance with policy and procedures. The successful candidate will possess a thorough knowledge of student support arrangements and the ability to deal with complex confidential situations with sensitivity and tact.

Applicants should apply online. To access further details about the position and how to apply please click on the ‘Apply’ button below.

If you have any queries regarding the vacancy or the application process, please contact David Lloyd, email: [email protected], tel [+44] (0)20 3108 8051. Further details about Student and Registry Services can be found at

Closing Date: 22 September 2017

Latest time for the submission of applications: 23:59.

Interview Date: TBC

We particularly welcome applications from black and minority ethnic candidates as they are under-represented within UCL at this level.

This position does not meet the resident labour market test under UK Visas and Immigration rules and therefore UCL would be unable to obtain the right to work for non-EEA nationals whose employment would require a Tier 2 visa.

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