Assistant Contracts & Residence Experience Manager

All UK vacanciesProfessional or ManagerialAssistant Contracts & Residence Experience Manager

Administrative,Finance,Property and Maintenance,Student Services

Short info about job

Company: University of Exeter

Department: Campus Services

Salary: £20,046 per annum

Hours: Full Time

Contract type: Fixed-Term/Contract

Type / Role: Professional or Managerial

Phone: +44-1575 5121795

Fax: +44-1520 7680236

E-mail: N\A


Detail information about job Assistant Contracts & Residence Experience Manager. Terms and conditions vacancy

At the University of Exeter we recognise the importance of the student experience and aim to create the best possible living and learning environment for our students. Our residences accommodate approximately 5600 students in a combination of catered and self-catered halls, and University owned/managed/approved properties. Working alongside the management team we have a Residence Life team who have an in depth knowledge of the support and wellbeing services on offer to our students, many who are away from home in a new city for the first time. We are a Russell Group university that combines world-class research with very high levels of student satisfaction. With over 21,000 students from more than 130 different countries we are in the top 1% of universities in the world with 98% of our research rated as being of international quality.

This is a fixed term role for 3 years. 

We are looking for an enthusiastic and energetic person to be responsible for managing the student experience within student residences whilst essential repairs and improvement works are being undertaken over the next few years. You will have responsibility for moving groups of students into temporary accommodation as work is carried out and will work closely with the accommodation team to ensure students are charged accordingly.

In addition you will help to develop and run a programme of events for all students living in university residences (including day trips and excursions) which help students integrate and adjust to university life, becoming part of the university’s wider community. Providing administrative and operational support to the Contracts and Residence Experience manager to ensure that all activities across our Residences are managed effectively is also part of the role.

Building a community and seeing students thrive in a new environment is an extremely rewarding part of the role. It will suit someone who has an awareness and understanding of student issues and needs, with experience of communicating with young people (possibly in an HE environment). You should be self-motivated, extremely organised and have a logical approach to co-ordinating projects ensuring that that the essential project works are able to keep to their predetermined schedule.

This is a full time role (36.5 hours per week) with set hours from September through until April (Thursday – Monday with Tuesdays & Wednesday’s off). You will asked not to take holiday in these months but won’t be expected to work over Christmas. From April until September hours will normally be Monday – Friday with weekends as necessary.

The University offers some fantastic benefits including 39 days leave per year, options for flexible working, numerous discounts at leading retailers, an onsite gym, a cycle to work scheme and a stunning campus environment in the heart of Exeter. If you are not currently in Exeter please have a look at our website ( for some further information on what a beautiful part of the country we are based in.

Before submitting an application you may wish to discuss the post further by contacting Jenny Houghton, Contracts & Residence Experience Manger, 01392 723804, email [email protected]

The University of Exeter is an equal opportunity employer. We are officially recognised as a Disability Confident employer. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented in the workforce.

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