Marketing and Enquiries Assistant
Administrative,PR, Marketing, Sales and Communication
Short info about job
Company: Kingston University
Salary: £23,520 to £26,865
Hours: Full Time
Contract type: Permanent
Type / Role: Clerical
Phone: +44-1427 4034698
Fax: +44-1529 1128540
E-mail: N\A
Site: N\A
Detail information about job Marketing and Enquiries Assistant. Terms and conditions vacancy
You will provide marketing and administrative support to the Business Engagement team within the Research, Business and Innovation (RBI) Directorate.
As the first point of contact for all commercial business and short course enquiries, you will deliver the highest level of customer service on the phone and via email.
You will also have the chance to develop your experience and expertise through supporting the RBI Marketing team with activity including digital, print, events and communications.
Your remit will also include updating and maintaining details in our customer relationship management (CRM) system and short course administration including managing bookings, website content and logistics.
The Person
A confident team player with strong attention to detail and exceptional communication skills, you will have the ability to make decisions and work independently.
Your proven track record of administration will be matched by a sound understanding of IT, particularly Microsoft Excel and Outlook. Knowledge of Raiser’s Edge or another CRM system will also be essential.
Experience of business-to-business marketing or administration would be highly desirable. Above all, you will have an enthusiastic, hands-on approach with the ability to work flexibly and collaboratively with colleagues of all levels across the wider University, and with external contacts and partners within business and industry.
Directorate
Research, Business and Innovation have recently been brought together from the Business & Enterprise Centre and the Research and Innovation Support Office to form a single unit. It supports all activities from research through knowledge exchange, consultancy, business engagement, and commercialisation, on to dissemination via integration into our commercial short course provision, including executive education, residential programmes and international summer schools. This is an exciting time to join a new and dynamic team.