Student Services Centre Senior Advisor (Systems)
Short info about job
Company: Royal Holloway, University of London
Department: Student Administration
Salary: £23,354 per annum - including London Allowance
Hours: Full Time
Contract type: Permanent
Type / Role: Clerical
Phone: +44-1362 1654510
Fax: +44-1344 7148498
Detail information about job Student Services Centre Senior Advisor (Systems). Terms and conditions vacancy
Applications are invited for the post of Senior Advisor (Systems) in the Student Services Centre in Student Administration.
Student Administration is responsible for all central administrative functions involved in the student lifecycle. The Student Services Centre within Student Administration has been designed to provide a central point of contact for all non-academic enquiries and services, making it easy for students to obtain the information and help they need. It is expected that staff who work in this team will develop a breadth of knowledge across all professional services and demonstrate a commitment to our vision and service standards. The Student Services Centre is dedicated to providing outstanding customer service, and staff in this role are key to the success of the service.
The Student Services Centre team is experiencing an exciting phase of ongoing investment, and this key appointment offers an exciting opportunity to join the team as it expands and moves to a new Centre in the Emily Wilding Davison building in September 2017.
Candidates should have significant experience of working in a customer-facing role and be enthusiastic about delivering outstanding customer service. An ability to work in a busy and pressurised environment and excellent organisational and computing skills are also essential.
The role-holder will work closely with other colleagues in the Student Administration team, as well as colleagues from other Professional Services areas, to ensure that a well-co-ordinated service is provided to students.
In return we offer a highly competitive rewards and benefits package including generous annual leave and training and development opportunities. The post is based in Egham, Surrey, where the College is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.
For an informal discussion about the post, please contact Claire Furlong, Student Services Centre Manager on [email protected]
To view further details of this post and to apply please visit https://jobs.royalholloway.ac.uk. For queries on the application process the Human Resources Department can be contacted by email at: [email protected]
The College is unable to obtain permission to work in the UK for this post. Therefore all applicants must be able to demonstrate their right to work in the UK if they wish to apply.
Please quote the reference: 0817-345.
Closing Date: Midnight, 19th September 2017.
Interview Date: Provisional interview date of the 27th September 2017.