Outbound Telesales Agent

All UK vacanciesProfessional or ManagerialOutbound Telesales Agent

PR, Marketing, Sales and Communication

Short info about job

Company: Blackpool and The Fylde College

Salary: £19,412 to £21,172 per annum

Hours: Full Time

Contract type: Permanent

Type / Role: Professional or Managerial

Phone: +44-113 9356475

Fax: +44-1572 9667114

E-mail: N\A

Site:

Detail information about job Outbound Telesales Agent. Terms and conditions vacancy

Summary of Responsibilities:   

The Outbound Sales Officer will work as part of a wider contact centre and sales team selling the College’s portfolio by calling prospective or existing customers.  You will be set targets to achieve which support the College’s recruitment and commercial objectives.

Key Responsibilities:

  • Engage with employers via telephone and organise campaigns, to generate new business and promote our training offer.

  • Generate leads and schedule appointments for the Business Development Team to attend.

  • This is a targeted role, and as such you will be measured on activity, output for quality employer leads and vacancy generation.

  • Promote the benefits to employers of undertaking training – overcoming barriers and giving advice and guidance to the most suitable avenue.

  • Cross sell other products, seizing all opportunities to offer clients a well-rounded service.

  • Keep up-to-date with current market and target industries through research, and support marketing campaigns / activities to help drive sales

  • At all times demonstrate the ability to handle calls in a professional manner, and provide an excellent customer experience.

  • Essential Criteria:

    Must have experience of working within a business to business Telesales role

    Experience of working towards and achieving targets.

    Ability to overcome objections

    Excellent communication, administrative and organisational skills

    Confident, friendly and professional manner

    Standard Responsibilities for all positions in B&FC:

  • To fully adhere to all college policies and procedures.

  • Take appropriate responsibility to ensure the health and safety of self and others.

  • Pursue the achievement and integration of equality and diversity throughout all College activities.

  • Blackpool and The Fylde College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff to share this commitment.

  • To show commitment to the College and its internal and external customers.

  • To work co-operatively with colleagues at all times.

  • Undertake any other tasks and responsibilities appropriate to the level of this post.

  • This job description is current at the date shown and may be amended after consultation and agreement between management and the post holder.

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