Senior Library Assistant

Short info about job

Detail information about job Senior Library Assistant. Terms and conditions vacancy

The salary will be paid at Grade 4, £23,879 to £26,829 per annum pro rata, plus £2,923 per annum London Allowance pro rata.

This post will be 1 x Fixed Term Contract until 8 October 2018This post will be 1 x Fixed Term Contract until 2 October 2018This is: 2 x 50% full time equivalent

We are looking for highly enthusiastic, customer-focused and flexible individuals who will thrive on providing help and assistance to all library customers whilst working co-operatively within a team environment. All staff within the King’s College London Students & Education Directorate commit to consistently providing a quality service, in line with our Quality Commitment: ‘Responsive, inclusive, knowledgeable and friendly. Proudly supporting the university community – every student, every colleague, every time’.

These roles will involve providing front-line support for customers, delivering library enquiry services face to face, by email, telephone and by online chat. Additionally, the service supports and refers queries received by other departments within the Students & Education Directorate. Senior Library Assistants will also have particular functional responsibilities, such as line management, timetabling or membership management.

You will have a proven ability to deliver a customer-focused service, excellent communication skills, a proactive commitment to continuous development and a reliable, flexible and positive attitude to work.

Due to the service nature of this post, regular evening and weekend working is required. While all staff members will have a ‘home library’, cross-site working is required and will sometimes occur at short notice.

The selection process will include a role play assessment and a panel interview. Interviews are scheduled to be held on 29 September 2017.

The posts available are:

• SLA 44: 0.5 FTE (17.5 hours per week) Monday-Tuesday 09:30-17:30 and Wednesday 09:30-13:30 at our Guy’s campus. This is an FTC post.
• SLA 45: 0.5 FTE (17.5 hours per week) Wednesday 13:30-17:30 and Thursday-Friday 09:30-17:30 at our Guy’s campus. This is an FTC post.

For an informal discussion to find out more about the role please contact Alison Charlesworth ([email protected])

To apply for this role, please go to the King’s College London HireWire Job Board and register to download and submit the specified application form.

The deadline for applications is midnight on Sunday 10 September 2017.