Technical Support Manager
Exciting opportunity. Are you a NZ registered electrician? Do you want to do something a bit different with your qualification?
Summary about this job
Electricians
Company: Legrand New Zealand Limited
Location: Auckland
Work type: Full Time
Salary: n\a
Phone: +64-7-197-1457
Fax: +64-6-465-3178
E-mail: n\a
Site: n\a
Detail information about job Technical Support Manager. Terms and conditions vacancy
Legrand New Zealand is an innovative and progressive multinational organisation with an enthusiastic commitment to supporting the local electrical industry.
A great opportunity has become available for a Technical Support Manager to join our highly regarded team, based at our NZ Head Office in Glenfield, Auckland. The successful candidate will work closely with our customer service, sales and warehouse teams, customers, contractors and electrical wholesalers to primarily provide technical support and warranty solutions.
Reporting to the Country Manager your responsibilities will include but are not limited to:
- Providing technical assistance for Legrand’s range of products, including providing support/training for our Customer Services Team
- QC testing and analysis of warranty claims
- Coordinating systems commissioning requirements with our Field Technician who reports to this role
- Advising on NZ regulations for product compliance
- Marketing support for wiring trade displays, product boards
- Support with on-site technical requirements, which involves some domestic travel
The key qualities we are looking for are:
- NZ Electrical registration & practising license
- At least 2 years experience in a similar role
- Knowledge and understanding of the electrical/building industry
- Excellent customer relations skills, with both internal and external customers
- Strong written and verbal communication skills
- High level of computer competence
- Good planning ability and organised work habits
- Self motivated team player with a proactive approach to their role
- Strong work ethics, with a positive attitude to contribute to our friendly team
In return we offer a competitive salary, a company vehicle and an opportunity to work for a well established company with a supportive, hardworking team of professionals. The environment is fast paced and challenging, with a strong team focus and a can do approach shared by all.
This is a great opportunity and if you know you have what it takes to succeed in this role, please apply now.
To find out more about Legrand New Zealand follow us on LinkedIn or visit our website.