Foreman - On Highway
An excellent career opportunity exists for a Foreman - On Highway to lead our team on the floor in our Tauranga branch.
Summary about this job
Automotive Trades
Company: Penske Commercial Vehicles NZ
Location: Bay of Plenty
Work type: Full Time
Salary: n\a
Phone: +64-4-929-7920
Fax: +64-7-966-5185
E-mail: n\a
Site: n\a
Detail information about job Foreman - On Highway. Terms and conditions vacancy
- Great Team Environment;
- Showcase your Leadership skills;
About the business
Penske New Zealand, a subsidiary of Penske Automotive Group, is the leading importer and distributor of Western Star Trucks, MAN Truck & Bus, Dennis Eagle, MTU and Detroit.
Representing these innovative and well-respected brands, Penske New Zealand operates across the commercial vehicle market, as well as off-highway markets such as mining, power generation, construction and industrial, rail, marine, agriculture, oil and gas, and defence.
With 15 fully authorised commercial vehicle dealers, and an additional 10 accredited Detroit dealers, Penske New Zealand boasts a comprehensive network of branches and dealers providing full authorised parts, service and warranty functions.
About the role
An excellent career opportunity exists for a Foreman - On Highway to lead our team on the floor in our Tauranga branch. The role will report directly to our Service Manager.
Key duties and responsibilities of the position include:
- Control and direct the On Highway workshop team to ensure that efficiencies in operation are achieved and monitored; quality work is produced and customer needs are satisfied in line with branch KPI's;
- Co-ordinate your team's workloads and ensure that customer requests are met in an efficient and accurate manner;
- Ensure parts supply to the workshop via planning with the Parts Department;
- Develop the On Highway Service Team in order to enhance the personal development of employees;
- Ensure accurate reporting and forecasting on a regular basis through daily workshop meetings and updates.
- Monitor repair times to ensure branch productivity and efficiency targets are met and that staff are encouraged to meet branch KPI's.
- Be able to work standard hours, overtime and rostered Saturday to accommodate customers.
Skills and experience
The successful applicant will possess the following skills and attributes:
- Appropriate Trade, technical or business qualifications.
- At least 5 years' experience in the Heavy Vehicle or Engine business.
- Sound technical knowledge and experience in Western Star, MAN, Dennis Eagle, Detroit Diesel products or similar.
- The ability to lead a team of highly skilled technicians.
- The ability to analyse situations and communicate effectively with staff concerned.
- The ability to motivate the On Highway Service team.
- Excellent customer service and is aware of the needs of Internal and External Customers.
- A high level of understanding of workshop coordination, labour sales, labour costs, expenses and margins.
- Effective time management skills.
- The ability to work with computer systems.