Automotive Roadside and Assistance Officer

All vacancies of New ZealandTrades & ServicesAutomotive Roadside and Assistance Officer

Being a qualified mechanic is an advantage or having a passion and general understanding of vehicles will land you this role.

Summary about this job

Automotive Trades

Company: NZ Roadside Assistance Ltd

Location: Auckland

Work type: Full Time

Salary: $50,000 - $54,999 plus vehicle

Phone: +64-6-329-1674

Fax: +64-4-210-8413

E-mail: n\a

Site:

Detail information about job Automotive Roadside and Assistance Officer. Terms and conditions vacancy

  • Excellent earning potential for a skilled Automotive tech on and off the tools!
  • 4 Days on 3 days off rotating shifts based from our call centre in Albany
  • Tired of being stuck in a cold workshop and want a change in careers

NZ Roadside Assistance ( NZRA ) is an Automotive solutions company that specialises in providing our clients with Roadside, accident management and Customer assistance programs. We are looking for a trained Automotive tech or a person with good automotive knowledge to assist both on the Road when required and on the phones. We run a rotating roster with 4 days on and 3 days off with 10 hour days so great for a work / life balance.

The majority of the time you will be based in our call centre assisting our customers with their requirements, by coordinating roadside breakdown assistance through our 24/7 nationwide network of providers. Full training with our in house systems will be given as well as on road training to attend work when available.

A NZRA branded company van / fuel will be supplied with the required tools/ gear to attend breakdowns during work hours plus overtime opportunity. 

This role is ideal for those who wish to get out of the cold workshop environment and start a new career in a corporate role. So if you can carry out the below tasks this role is for you:

  • Jump starts and Battery replacement
  • Lock outs (gear and training provided)
  • Changing the spare wheel
  • Out of fuel delivery
  • Excellent Customer service skills
  • A good understanding of Computers, CRM systems and phone skills.

The job is very similar to that of an AA Roadside officer but split between working with our team in the office and on the road in Auckland when required.

 

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