Guest Services Agent / Receptionist
Do you have outstanding service skills that will delight our guests? Do you have experience in a large front office environment?
Summary about this job
Front Office & Guest Services
Company: Cordis, Auckland
Location: Auckland
Work type: Full Time
Salary: n\a
Phone: +64-9-295-5697
Fax: +64-6-901-2751
E-mail: n\a
Site: n\a
Detail information about job Guest Services Agent / Receptionist. Terms and conditions vacancy
- Fun team, busy desk - the time will fly by!
- like to be busy, this is the place to be
- Be empowered in delivering a heartfelt kiwi service to our guests.
We are after a remarkable Guest Service Agents to join our front office. Be part of the first impression in delivering a heartfelt kiwi service to our guests.
This role will have you delivering a friendly, efficient and accurate service on the front desk.
About the Company
A new brand by Langham Hospitality Group, with a new look, new name and a new hotel experience. Cordis Auckland is a 5 star, upper upscale hotel, with heartfelt Kiwi service
Check us out: http://www.cordishotels.com/en/auckland/
About the Role
You'll need to be able to work morning and afternoon shifts, including weekends.
Your responsibilities will include:
- Ensuring every guest has an outstanding stay and becomes a loyal Cordis guest
- A high level of English comprehension and impeccable personal grooming is required.
- Connect with our guests to give each a personalised stay - WOW them
- Increasing sales through up-selling and cross selling
- Resolving customer concerns with empathy and understanding and with the highest priority us
- Oh, and checking guests in and out of the hotel!
Our ideal candidate will have:
- At least a year's experience in a similar role to be considered for this role.
- We are ideally looking for the successful applicant to have at least 12 months experience with OPERA so you can hit the ground running.
- A high level of English comprehension and impeccable personal grooming
- Previous experience in a 5 star hotel environment
Benefits:
Cordis is not just about delivering a memorable experience for our guests but a amazing experience for you. So if you are ready! we will reward you with:
- Fun working environment
- Opportunity to grow your career within Langham
- Freshly pressed uniform every shift
- Discounted parking
- Staff meals AND plenty more!
What now!
Cordis Auckland, is a new brand by Langham Hospitality Group. So if this vacancy has got your heart excited, get in touch by clicking Apply now!