TRAVEL AGENCY MANAGER / TRAVEL ADVISOR
The person is responsible for sales development, staff and financial management and day-to-day operational management of the branch.
Summary about this job
Travel Agents/Consultants
Company: Henderson Travels Ltd.
Location: Auckland
Work type: Full Time
Salary: n\a
Phone: +64-4-495-3180
Fax: +64-4-173-9119
E-mail: n\a
Site: n\a
Detail information about job TRAVEL AGENCY MANAGER / TRAVEL ADVISOR. Terms and conditions vacancy
About the business
We provide Travel and Tourism services such as Air Tickets, Car Rentals, Hotels, Tour Packages, Travel Insurance.
Work with our NZ based team and excellent opportunity to serve our loyal clientle.
We have 6 branches NZ wide.
About the role
Selling travel products & tour packages; and dealing with customer enquiries.
• Liaising with travel partners, tour operators and hotels, to manage bookings, schedules & promotions.
• Overseeing the smooth & efficient running of the branch and any satellite branches within the area.
• Helping to promote and market the business, including sometimes away from the branch location.
• Cash handling, key holding, data entry & retrieval, managing budgets, maintaining records and producing financial reports.
• Ensuring that staff adhere to financial & operational procedures and that any training needs are identified and addressed.
• Managing & motivating staff to meet targets, thus ensuring the profitability of the company.
• Meeting regularly with company directors to provide feedback on branch & staff performance; and to take direction.
• Dealing with staff welfare, disciplinary matters and customer complaints.
• Ordering sales literature, stationery & disposables to ensure the efficient running of the branch.
• Ensuring that all care is taken in following company & legislative directives for ensuring Health & Safety within the work place.