Corporate Receptionist

All vacancies of New ZealandHospitality & TourismCorporate Receptionist

Keen on getting casual hours in a Reception role and be part of an energetic team in Wellington? This is the right role for you. Apply now!

Summary about this job

Front Office & Guest Services

Company: Converga

Location: Wellington

Work type: Casual/Vacation

Salary: n\a

Phone: +64-6-768-6334

Fax: +64-3-288-7290

E-mail: n\a

Site:

Detail information about job Corporate Receptionist. Terms and conditions vacancy

  • Wellington CBD location
  • One Casual role available
  • Customer centric and Hospitality industry experience

About Us

Converga is a leading provider of Business Process Outsourcing (BPO) solutions to clients, with offices in Australia, New Zealand, Philippines and the United States. Over the years we’ve developed innovative solutions, taking our customers on a journey of digital transformation. In 2015, Converga became part of Canon Australia providing customers with access to a greater array of products and services.

About the Role

As the Corporate Receptionist, you will be the first point of contact for all visitors and you will ensure a Five Star – service is delivered to create a memorable First Impression experience to all visitors. The Corporate Receptionist is required to maintain confidentiality, show discretion, represent the client in an ethical and professional manner and also maintain a comprehensive knowledge of organisation structure, and employees.

Main Duties

  • Greet and manage visitors in a professional manner by providing an unparalleled customer service experience that makes the client feel good about the service given
  • To understand clients and adapt our service to reflect that understanding
  • To remember client preferences, recognise their needs, be attentive to what they say, and note how they act in order to provide an appropriate response
  • Assisting with meeting room set up and audiovisual equipment as required
  • Escort clients to client meeting room as required
  • Answering phone calls promptly, professionally and attentively
  • Offer/ serve refreshments as required
  • Ensure the reception area is kept immaculate at all times
  • Maintain a neat and well-groomed appearance as per uniform guidelines
  • Adhere to the Company’s Policies and Business rules, ensuring any issue which may affect the delivery of our services are recorded and investigated
  • Any additional duties as instructed from the FOH Team Leader/Client Site Manager
  • Is dedicated to providing the highest quality products and services which meet the needs and requirements of internal and external customers

Key Requirements

  • Proven experience in hospitality (5* service environment) and/or a corporate receptionist for a minimum of 3 years
  • Enjoy supporting a diverse, high energy team
  • Superior organisational skills, professional presentation and attention to details
  • Intermediate MS Office skills and room booking software experience preferable
  • Excellent communication skills
  • A positive attitude and a flexible and adaptable nature
  • Ability to work within a team and independently when needed is crucial

This is a fantastic opportunity for those wanting to gain valuable experience within a successful organization focused on staff development and recognition!

All applicants must be eligible to work in New Zealand. Any appointment will be made subject to satisfactory security & credit checks.

If you believe you possess all the skills and attributes required for this role, Apply Now!

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