Hotel Receptionist
For a dynamic person who has an ability to build relationships & sell, in this small business you'll learn more & show us what you can achieve
Summary about this job
Front Office & Guest Services
Company: Quest Auckland
Location: Auckland
Work type: Full Time
Salary: n\a
Phone: +64-3-633-2801
Fax: +64-9-336-5023
E-mail: n\a
Site: n\a
Detail information about job Hotel Receptionist. Terms and conditions vacancy
- the largest Serviced Apartment Hotel provider in NZ
- a small team, learn it all and excel, some sole charge responsibilities
- Free meals and car parking
Quest Apartment Hotels is the largest and fastest growing serviced apartment operator in Australasia with a network of over 150 franchised properties across Australia, New Zealand and Fiji. For over 25 years Quest have provided convenient locations, reliable standards and flexible living conditions for the extended stay corporate traveller who comprise approximately 80% of our client base. Quest is now one of the top 15 serviced apartment providers in the world and is widely recognised as the market leader of serviced apartment accommodation in Australasia
Quest Auckland is a 4 star, 80 room property located near Aotea centre & Town Hall The property opened in 1997 and [insert details of any franchise network awards won, key selling features etc].
Quest Auckland is now seeking a Front Office Receptionist to join its enthusiastic and successful team on a full-time basis working a 40 hours per week.
The position involves all aspects of front office reception, including providing friendly, personalised customer service in responding to accommodation enquiries, promoting the business to achieve accommodation sales, processing reservations, assisting corporate and leisure guests, and ensuring the smooth running of the reception desk.
The successful applicant will demonstrate a passion for customer service, strong skills in promoting and selling accommodation services and facilities, excellent communication, interpersonal and time management skills, experience with front office booking systems, strong attention to detail, and a high standard of personal presentation.
Skills
• Communication
• Sales
• Telephone
• Organisational
• Customer service
• Task management
• IT skills in word, excel, intranet and email
Previous front office/reception experience is essential, ideally in a hospitality/travel/tourism environment. Experience with sales and industry qualifications will be highly regarded.
The successful applicant must be available to work shift, weekends and public holidays.
A competitive wage will be offered.
The position presents a great opportunity to work in a well established , achieving & dynamic team under the banner of the highly successful and established Quest Group brand.