Housekeeping Office Co-ordinator/Supervisor for Leading Hotel in Christchurch
We are seeking a highly organised person with great communication skills to work in a fast paced environment as our Office Co-ordinator/Supervisor.
Summary about this job
Housekeeping
Company: AHS Hospitality
Location: Canterbury
Work type: Full Time
Salary: n\a
Phone: +64-3-326-7727
Fax: +64-6-686-6539
E-mail: n\a
Site: n\a
Detail information about job Housekeeping Office Co-ordinator/Supervisor for Leading Hotel in Christchurch. Terms and conditions vacancy
AHS Hospitality is currently seeking an enthusiastic and experienced Office Coordinator or Housekeeping Supervisor with strong administrative and organisational skills to join our team at Crowne Plaza Christchurch.
This role is an exciting opportunity to take on a split role where no one day is the same working as an Office Coordinator and Housekeeping Supervisor.
As the Office Coordinator you will be responsible for the efficient coordination of daily activities in the Housekeeping department such as advising management of all relevant occurrences whilst assisting with the smooth and efficient operation of the Housekeeping department to ensure maximum guest satisfaction.
Daily responsibilities:
- Co-ordinate the administrative function of the housekeeping department
- Attend to phone requests and deal with them in an efficient manner to maximise guest experience
- Liaise between front office, the housekeeping team and guests
As the Housekeeping Supervisor you will be responsible for supporting the Executive Housekeeper in the successful running of the Housekeeping department, supervising and coordinating Room Attendants, checking room cleanliness and ensuring guests have a great stay.
Daily responsibilities:
- Performing room/property checks to ensure guest rooms, corridors & service areas are well prepared and maintained to expected Client/Guest standards;
- Coordinating activities of Room Attendants and supervising work performance;
- Providing ongoing training and feedback to Room Attendants;
- Ensuring correct handling of lost property;
- Delivering efficient preparation, cleanliness and presentation of guest rooms in accordance with Hotel standards and guest expectations;
- Maintaining inventory and conducting stock checks.
Successful candidates will have:
- At least 2 years' experience in Hotels as a Supervisor or Co-ordinator, including 4 or 5 star Hotels
- Strong attention to detail
- Excellent communication skills (both written and verbal)
- Professional attitude and strong customer service skills
- Excellent administration skills and attention to detail
- Previous use of Opera PMS preferred
- Understanding of rostering and productivity
- Strong understanding of Work Health and Safety compliance
- Demonstrated ability to build effective relationships with both clients and staff
- Exceptional knowledge of effective cleaning methods and techniques
- Excellent understanding of cleaning equipment and chemical use
- Knowledge of safe and efficient housekeeping procedures
- Ability to work weekends
- Ability to work well under pressure and provide high level support
- Ability to multi task and prioritise multiple demands
- Hard working, punctual and reliable
In return we offer:
- Various reward and recognition programs
- Commitment to safety and team member development
- Long Term Housekeeping Career Opportunities
This is your chance to work alongside a market leading brand and advance your housekeeping career within a supportive and dynamic environment!
To apply, please send your resume through "Apply Now".
Please note that applicants must have the right to work in New Zealand and only shortlisted applicants will be contacted.