Customer Service Representative, Howick
Get Auckland active!
Summary about this job
Local Government
Company: Auckland Council
Location: Auckland
Work type: Part Time
Salary: n\a
Phone: +64-7-632-2285
Fax: +64-4-568-1880
E-mail: n\a
Site: n\a
Detail information about job Customer Service Representative, Howick. Terms and conditions vacancy
- Be part of a fun, friendly and positive team environment
- No two days are the same
- Fantastic benefits, including free use of the facility
The opportunity
You will be joining our team in Howick Leisure Centre whose main goal is to inspire Aucklanders to be more active. You only get one chance to make a fantastic first impression and our Customer Service Team are the people that make it happen when Aucklanders visit our Centres.
Working as a Customer Service Representative, right from the first smile you will be responsible for ensuring an effective and professional frontline service to our diverse customer base, dealing with a wide range of enquiries, both face-to-face and on the phone. You will find that no day is the same!
About you
You will have proven administration and communication skills, as well as an ability to use your initiative to resolve problems and satisfy your customer needs. Your outgoing and enthusiastic nature, combined with a passion for delivering excellence in customer service, is the key to success in this role.
Ideally, you’ll hold a First Aid Certificate. The centre operates 7 days a week, so reliability and commitment to working early, late and weekend shifts is crucial.
What we offer
We offer ongoing support and commitment to your personal and professional development. You will have access to a range of fantastic Auckland Council benefits, including an annual zoo pass and a range of partnership discounts. And as you will be a Leisure Centre employee, you will enjoy free use of the facilities. To find out more about Howick Leisure Centre, please visit our
website
.
This is a permanent part-time role working 6.5 hours per week. Our Pool and Leisure Centre operates a 7-day service, so reliability and commitment to work early and late shifts as well as weekends, between 5:00 am and 9.30 pm is crucial. The flexibility to work extra shifts when required across these hours is important.
So, if you think you have what it takes to join our professional and fun team apply now!
Applications close 30 July 2018.
Please note, the official job title for this role is 'Customer Support Representative'.
This position is deemed a safety sensitive position and will require pre-employment drug testing.
Auckland Council is committed to the protection and wellbeing of children. This role is classified as a Children's Worker role under the
Vulnerable Children Act 2014
. As such applicants will be required to undergo
police vetting
prior to commencing employment. Appointment will be subject to a satisfactory police check.
Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.