Examinations Manager - University of Auckland
We have a vacancy for an Examinations Manager to manage, develop and implement processes to support operations at New Zealand's leading University.
Summary about this job
Government
Company: The University of Auckland
Location: Auckland
Work type: Full Time
Salary: n\a
Phone: +64-4-295-7983
Fax: +64-6-673-2497
E-mail: n\a
Site: n\a
Detail information about job Examinations Manager - University of Auckland. Terms and conditions vacancy
- Work at NZ's leading University
- Provide leadership, mentoring and direction
- Join an inclusive and supportive culture
Academic Services provides leadership and excellence in academic administration services to internal and external stakeholders. Our services are delivered in partnership with faculties and supported by a customer service and process governance framework.
The main role of the Examinations Manager is to manage, develop and implement systems and processes that support operational priorities in the areas of course data collection, exam paper delivery and results' processing. Under Examinations processes, we also assist students with disabilities, aegrotat and compassionate applications, high performing students and operate the University Scanning Centre.
Key Accountabilities:
- Operate as a subject matter expert in the areas of examination services, planning and resource management and related processes in relation to current University requirements and future strategic directions
- Manage and oversee the team's performance in student enquiries via the Student Contact Support Centre queue management system
- Liaise with the Scheduling Services Manager to plan for technology upgrades, developments and system enhancements to support the University's examination activities
- Provide leadership, mentoring and direction for professional staff involved within scheduling services roles
- Maintain excellent stakeholder engagement across the University
To be successful in this role, you will need to be able to demonstrate excellent services delivery, and be able to foster a positive and engaging team atmosphere to ensure staff are enabled to deliver the best service possible.
We are looking for someone with the following:
- Experience in team leadership within a similarly intricate environment (preferably tertiary education)
- A solid background in managing high volume transactional processes
- The ability to organise and plan across a variety of simultaneous processes
- Experience in data analysis and strategic reporting
Why us?
We offer the opportunity to extend your managerial experience with New Zealand's leading University in a way that can also have a positive impact on the lives of students.
We also offer the following:
- Five weeks' annual leave (pro-rata)
- Over 300 different career development courses.
- A diverse and inclusive working environment
Apply
This is a Professional, Level 5 position.
This role is fixed-term to July 2019.
Applications close Sunday, 5 August 2018.
For further information and to apply online please visit www.auckland.ac.nz/opportunities
The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive and equitable environment. For further information on services for Maori, Pacific, women, LGBTI, equity groups, parenting support and flexible work go to www.equity.auckland.ac.nz
Direct enquiries only please - no agencies.