Customer Services Representative
An opportunity to bring your superb customer services skills to a friendly, supportive phone based team working Monday to Friday.
Summary about this job
Customer Service - Call Centre
Company: illion Australia & New Zealand
Location: Taranaki
Work type: Full Time
Salary: n\a
Phone: +64-6-437-3837
Fax: +64-3-130-9021
E-mail: n\a
Site: n\a
Detail information about job Customer Services Representative. Terms and conditions vacancy
TenderLink, an illion business unit, is recognised as the market-leading provider of tender notification services and online tendering technology throughout Australasia. Operating since 1993 and proudly based in New Plymouth, we have branches in Sydney, Melbourne, and Perth. Our dedicated and passionate staff operate from a modern CBD offce where we encouarge a friendly and fun working environment.
Customer Service Representative (Monday to Friday, 11am - 7pm)
We are seeking an experienced customer service representative to join our New Plymouth team. responsible for inbound and outbound calls.
You will resolve customer enquiries by phone and email, matching the needs of our customers with our service, analysing any problems they are experiencing and generally doing whatever it takes to ensure that our customers are satisfied with the services we provide.
These enquires vary in nature so we need someone who thrives on problem-solving, is proactive, has high attention to detail and the ability to follow through.
Other skills we're looking for include:
- Sound computer skills
An interest in using technology
Proven time management skills
Outstanding customer service skills that come naturally
You need a willingness to 'get stuck in' and work effectively within our fun and fast-paced workplace.
You will be working within a committed, supportive and experienced team. We will provide you with a rewarding and stimulating work environment, modern CBD offices, plus employee benefits such as health insurance and a 5% KiwiSaver contribution.
So, if you're on the lookout for the right place to use your customer service skills to make a real contribution to the success of an organisation, then this is it! Apply now.