Customer Service Representative “BSC.” Help top business clients 22hours a week!
Part time opportunity to join our friendly "Business Service Centre" business membership team. Take calls - Help NZ - Start your career!
Summary about this job
Customer Service - Call Centre
Company: New Zealand Automobile Association Inc.
Location: Auckland
Work type: Part Time
Salary: n\a
Phone: +64-4-908-6985
Fax: +64-9-887-9480
E-mail: n\a
Site: n\a
Detail information about job Customer Service Representative “BSC.” Help top business clients 22hours a week!. Terms and conditions vacancy
- Important role in an iconic and 2017 CRM award-winning New Zealand brand
- Great team environment in Penrose location
- Opportunity for progression and development, earn your NZQA certificate at work
The Business Service Centre team are experts able to think creatively, understanding and exceeding varied client expectations.
We currently have a part time opportunity for a motivated and enthusiastic Customer Service Representative working 44 hours per fortnight in our Business Service Centre (BSC) based in Penrose.
As a part of our 2017 CRM Contact Centre award-winning team you will adapt to the customised needs of our many business clients; organising roadside assistance, exploring capabilities, and creating solutions while utilising key networks.
You need to be a people person and a natural communicator; your efforts will not only reward you but will genuinely help others who are in need of professional, friendly and efficient service. You will be highly motivated with drive and energy.
As a supportive and actively involved team player you will contribute ideas to continually improve our customer experience.
You will have the following:
- A 'can do' attitude and adaptable nature
- Proven customer service experience handling key clients
- Excellent communication skills
- Strong organisational and computer skills
In return we provide an excellent training programme and the chance to further your skills with the AA. We are proud to offer employees a level 3 NZQA Certificate in Contact Centres, through our education programme with Skills.
You will be recognised for your efforts in our monthly awards, where hard work is celebrated over good food with the greater company of our Penrose and North Shore Contact Centre teams.
You can also kick back and relax with monthly massages provided in house.
With almost 1000 employees the AA cultivates a strong team culture; where there is always support in your development and progression.
If this sounds like you apply online! Join our elite BSC team today.